Syrine Essayed

Syrine Essayed Personal Details Birth Date: November 6, 1992 Address: Post Box N°183, Post Office 2040 Rades, Ben Arous, Tunisia Phone Number: - Email:-Skype: syrine_essayed Driving License: Category B (2015) Education MA in Translation Studies Higher Institute of Humanities of Tunis, Tunisia (September 2016 – Present) Specialization: legal, economic, scientific and editorial translation, simultaneous interpretation MA in TESOL (Teaching English to Speakers of Other Language) Faculty of Humanities and Social Sciences of Tunis, Tunisia (September 2016 – Present) Specialization: linguistics, phonology, language and teaching in TESOL, first language acquisition BA in English Language, Literature and Civilization Faculty of Humanities and Social Sciences of Tunis, Tunisia (September 2012 – July 2015) Specialization: linguistics, English literature, English grammar, American and British history High School Diploma Ibn Khaldoun High School, Rades, Tunisia (September 2007 – July 2012) Specialization: sciences, mathematics, physics, languages Resume Syrine Essayed Page 1 of 4 Work Experience Teaching Assistant British Council Tunis, Tunisia (March 2017 – June 2017) Responsibilities: Setting up the classroom, organizing activities, helping the teacher with recordkeeping English Teacher The Bright Balkiss School, Ezzahra, Tunisia (July 2016 – September 2016) Responsibilities: teaching English language and grammar to young learners (6 to 14 years old) Customer Service Representative Direct Lines, Lac 2, Tunisia (October 2014 – October 2016) Responsibilities: Identifying and assessing customers’ needs, providing accurate, valid and complete information to the customers, assisting customers with any technical issues Call Center Agent Tunis Call Center, Belvédère, Tunisia (April 2014 – June 2014) Responsibilities: interviewing clients via phone calls, answering questions and providing information, resolving problems by clarifying issues, researching and exploring answers and alternative solutions Internships Event Management Intern The International Institute of Debate, Tunis, Tunisia (November 2016 – January 2017) Responsibilities: planning, coordinating and managing all IIDebate events, coordinating with event partners and staff, planning and executing all logistical items, providing post event evaluation Post Office Counter Clerk The Tunisian Post Office of Belvédère, Tunis, Tunisia (July 2014 – September 2014) Responsibilities: selling stamps, weighing, measuring and mailing letters and parcels, selling financial products and services, accepting bill payments, paying out pensions and benefits, selling travel insurance Front Office Intern British Council Tunis, Tunisia (March 2015 – May 2015) Responsibilities: greeting and welcoming guests, providing guests with the services and facilities they request, answering all incoming calls and redirecting them or keeping messages Resume Syrine Essayed Page 2 of 4 Volunteering Volunteer Freelance Translator Global Voices Arabic, English and French (September 2016 - Present) Responsibilities: translating different articles written by volunteer authors in an online platform Volunteer Social Media Assistant The Arab Journal of Applied Linguistics - ARJALS (October 2016 - Present) Responsibilities: promoting the journal in social media (Facebook, LinkedIn…) Volunteer Organizer and Social Media Assistant Tunisian Association of Young Researchers - TAYR (October 2016) Responsibilities: helping in the organization of the Annual International Conference of TAYR and promoting all happening events on social media Volunteer English Teacher Adra Jobs Tunisie, Tunisia (November 2015 – May 2016) Responsibilities: teaching English language and grammar to Adult Learners, carrying out simultaneous interpretation as we welcome a big number of foreign visitors in our center Social Services Volunteer Asociatia de Consiliere si Cooperare in Educatia si Sanatate pentru Societate – ACCESS (April 2016 - Present) Responsibilities: volunteering at children’s home, helping in non-profit health expos, doing translation Volunteer Tunisian Red Cross, Regional Committee of Rades, Tunis, Tunisia (December 2015 - Present) Responsibilities: providing temporary supplies of clothing and food, scheduling blood donations Academic Trainings Debate Training The American Corner, Amideast, Tunisia (October 2015 - Present) Modules: introduction to public speaking, debating skills, debate styles and formats, arguments and tactics, debating and language skills development Resume Syrine Essayed Page 3 of 4 Steer You Career Adra Jobs Tunisie, Tunisia (March 2015 – April 2015) Modules: Leadership in a Changing Environment, Time Management, Oral Communication, Written Communication, Problem Solving, Coping with Conflicts in Team Environments, Searching for a Job Awards Debate Champion Second Annual Mediterranean Business School and American Corner Debate Tournament on British Parliamentary Debate Memberships Tunisia TESOL Tunisian Association of Young Researchers - TAYR Computer Skills Microsoft Office PowerPoint Email Web and Social Skills Languages Arabic (native) English (bilingual) French (fluent) Italian (good command) Other Skills Problem Solving Self-Confidence Handling Pressure Leadership Good communication skills Resume Syrine Essayed Page 4 of 4