Sylvia Ufuoma Okoro

I am a dedicated professional with a dual focus on Customer Support and Human Resources, offering a unique blend of people skills and operational efficiency. I specialize in delivering high-quality client experiences while supporting internal team growth through organized HR practices.

In Customer Service, I excel at resolving complex inquiries, managing high-volume email and chat queues, and maintaining exceptional satisfaction scores. I am skilled in conflict resolution and familiar with various CRM tools.

In HR and Administration, I assist with talent sourcing, employee onboarding, and data management. I am highly organized, detail-oriented, and proficient in Google Workspace and Microsoft Excel.

I am a self-motivated remote worker who thrives in fast-paced environments. My goal is to provide reliable, high-level support that allows your business to scale efficiently. I am available for full-time or part-time roles and am ready to contribute to your team's success immediately.