first of all, I have a bachelor's degree in Social Work from Universite de Moncton and over 5 years experience as a counselor in a mental health facility. I have also worked as a counselor in a homeless shelter, a youth group home, child protective services and I worked for the Canadian Mental Health Association.
During these jobs, as well as various summer jobs I held during my university studies I did administrative tasks such as drafting letters, data entry, creating databases of organizations in the community and keeping files up to date with the use of computer software.
In the past 5 years, I have also been doing some freelance work. The type of freelance work I have been doing is article and blog writing, editing and proofreading, translation from French to English and transcription of video and audio files. I have extensive experience as a Freelancer on Odesk, with a very positive rating and I have many samples of my writing that I can send upon request.
I also have strong customer service skills. Obviously, my work as a counselor has helped me develop skills that allow me to form positive relations with different types of personalities. I have also worked in a call center doing phone, live chat, and e-mail support. I have also worked as a bartender and in a clothing store. I am very empathetic and people always feel comfortable talking to me because I have a way of putting them at ease with my calm and friendly nature.
Finally, another one of my strong points is my fluency in both French and English. Every job that I have ever held, I have needed to use both languages, and I have known both since I started talking.