Syed Daniyal Abbas Jaffri
Home : R-392 Sector 16/A Bufferzone, North karachi, 74600, Karachi, Pakistan
Email:-
LinkedIn: https://www.linkedin.com/in/engr-syed-daniyal-abbas-jafri-b-
Phone: (-
Gender: Male Date of birth: 03/06/1995 Nationality: Pakistani
ABOUT ME
With a strong commitment to customer satisfaction and a genuine passion for technology, I am
eager to contribute to a dynamic organization that values innovation and provides opportunities for
personal and professional development. I am confident in my ability to provide top-notch IT
support and contribute to the success of any team or project.
WORK EXPERIENCE
[ 28/03/2022 – Current ]
IT Executive
AlkaramStudio
City: Karachi
Country: Pakistan
- Diagnose and resolve technical issues for end-users, including hardware, software, and network
problems.
- Providing remote or in-person assistance to users, answering inquiries, and resolving technical
issues through various channels such as phone, email, or ticketing system.
- Diagnosing and resolving network connectivity problems, including issues related to routers,
switches, firewalls, and wireless networks.
- Managing relationships with external vendors to ensure efficient and effective IT support.
- Create and update comprehensive technical documentation and user guides, facilitating selfservice support and knowledge sharing
- Efficiently administer user accounts, permissions, and access controls, ensuring compliance and
security
[ 01/06/2021 – 01/08/2021 ]
Assistant Manager
Global Link
City: Karachi
Country: Pakistan
- Work as a assistant engineer where implement layer 2
switch in different organization and installing different
firewalls
-Dealing with different clients and resolve their issues
EDUCATION AND TRAIN‐
ING
[ 02/12/2021 ]
CCNA
Cisco
City: Karachi
Country: Pakistan
[ 17/01/2015 – 22/12/2019 ]
B.E Avionics
PAF-KIET
City: Karachi
Country: Pakistan
[ 01/03/2012 – 21/08/2014 ]
Intermediate(Fsc)
BIEK
City: Karachi
Country: Pakistan
[ 01/01/2001 – 01/08/2011 ]
Matric
BSEK
City: Karachi
Country: Pakistan
LANGUAGE SKILLS
Mother tongue(s): Urdu
Other language(s):
English
LISTENING B2 READING B2 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION A2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
DIGITAL SKILLS
Good Communication and Writing Skills | Microsoft Office (Outlook, Excel, Word, PowerPoint) |
Network Troubleshooting, Computer Hardware and Software Installation | Active Directory. | I.T.
Troubleshooting | CISCO CCNA Routing and Switching certification | IP Phones
HONOURS AND AWARDS
[ 02/08/2023 ] Value Champion Awarding institution: Alkaramstudio
Become Value Champion Finesse for Oct-Dec,2022
[ 23/04/2018 ] Internet of Things Awarding institution: PAF-KIET
Winner of Internet of Things Competition
