I've been an IT executive for at least a year. What I'm offering is that I have a lot of experience in customer support, having provided customers with on-call, chat, and physical support while using various software to resolve tickets in accordance with their priorities, and I'll be happy to offer you these services to the best of my ability. I've also configured a variety of Cisco IP phones and different Cisco switches and routers, created users in AD, and managed IT inventory.