Susie Eziwene Chindah

I am a dynamic professional with a proven track record in customer support/Telemarketing and virtual assistance. With extensive experience at Unateus, I excelled in making 100+ daily outbound calls, consistently meeting or surpassing sales targets by 120% and enhancing customer satisfaction to 90%. I streamlined operations, reducing delivery times by 20% and improving order processing efficiency by 20%. 

At Digital Witch, I managed CRM systems with 99% accuracy, maintained a database of over 1000 records, and boosted team productivity by 25% through efficient virtual office systems. Skilled in generating actionable insights from data, I excel in scheduling and facilitating virtual meetings and contributing to data-driven decision-making. My expertise spans CRM utilization, customer retention strategies, and effective communication, making me a valuable asset for any team seeking a proactive customer support and virtual assistant professional.