Susan Gabriel-/ - / Iyana Ipaja, Lagos
Summary
Highly organized and efficient assistant with over 4 years of providing top-notch support to C-level executives,
business owners and teams.
Proven track record of delivering exceptional services without compromising deadlines.
Demonstrated ability to handle confidential information with discretion and professionalism.
Highly proficient in Google Suite, Zoho One Application, HubSpot, Asana, PandaDocs and Trello.
Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with
clients, colleagues, and executives.
Seeking a challenging and rewarding position in an executive assistant role where I can use my skills and experience to
make a significant contribution to the success of the company.
Skills
Attention to Detail, Time management, Calendar Management, Problem-solving, Proactive, Operations Management,
Document Management, Collaboration, Communication skills, Project Management, Digital Organization, Travel
Arrangements, Travel Coordination, Flexibility, Administrative Experience
Experience
Executive Assistant to CEO
Kaleidoscope • Victor, NY
Managed the CEO's calendar and schedule meetings and appointments
Screened and directed email correspondence and drafted and responded to emails on the CEO's behalf.
Supervised the work of other administrative staff, including delegating tasks, providing guidance, and ensuring
that work was completed on time and to the CEO's satisfaction
Provided administrative support to the CEO by drafting sales proposals for clients
Handled travel arrangements, including flights, hotels, and ground transportation
Operation Assistant
Wisdom Counselors Learning Institute • Houston, TX
Collaborated with cross-functional teams, including marketing and HR, to achieve business goals
Developed and managed projects in the project management application from start to finish, ensuring that all
deadlines were met and stakeholders were kept informed
Created meeting agenda, took down minutes of board meetings, developed the minutes and distributed the
minutes to all board members
Assisted with the day-to-day operations of the business, including task coordination, data management, and
customer service
Assisted with developing, implementing, and executing market plans and campaigns
Created the company's organizational chart
Conducted research, analyzed data, and created reports to support business decisions
Prioritized and managed multiple tasks simultaneously
Developed a template for reporting the company's Social Media Analytics
Managed and re-arranged the work drive for easy navigation and accessibility
Administrative Virtual Assistant
Straight Path Dispatch • Duluth, MN
Maintained a high level of professionalism and provided excellent customer service to all company clients
Created social media content using Canva
Managed the company's social media accounts
Responded to emails in a timely and professional manner, filtered out unnecessary messages, and ensured all
emails were properly documented
Factored load, created invoices, tracked payments and followed up on overdue payments
Managed and organized critical business tasks, including email management, invoicing, and calendar
management
Provided reliable and efficient support to CEO, freeing up time for her to focus on core responsibilities
Entered information on carrier rate and load confirmation into the company's tracker
Real Estate Virtual Assistant
SirLuckHomes Real Estate • Norval, ON
Called new and existing clients for initial lead introduction and took down relevant information for the lead to be
redirected to a team member
Pre-qualified the leads using the pillars of cold-calling
Exported client's list from Excel Sheet to Monday.com CRM
Communicated with Lead Manager on all leads requiring immediate action
Updated contact information of existing leads on the CRM
Maintained accurate records of contacted leads to keep the team updated
Created follow-up tasks for yourself and team members
Graduate Intern
Mobil Producing Nigeria Unlimited • Victoria Island, LA
Prepared and distributed monthly reports of all materials and quantities used on projects within the department
for top management meetings. Received outstanding feedbacks
Provided administrative support for the department head and team members
Collaborated with the Software engineer to create an organized filing system of documents that eliminated double
entry
Uploaded material test certificates/reports (MTCs/MTRs) on Aconex (Oracle) database
Trained team members on departmental software and reporting
Routed documents for signing using the electronic signing software DocuSign
Education
Chemical Engineering
Landmark University, Kwara State, Nigeria • Omu-Aran, Kwara
07/2017
Majored in Chemical Engineering and graduated with a Second Class Upper Division
Graduated with a CGPA of 4.16 on a scale of 5
Completed ALX Virtual Assistant Training
ALX Data Analyst Training (In-View)
