Susan Urua

Tech-savvy Rockstar all-in-one Executive Assistant who can seamlessly handle the demands of a fast-paced executive office and manage projects. With 6 years of executive assistance and project management experience, supporting executives, business founders, and entrepreneurs to achieve a productive work life, healthier well-being, and more prosperous life by taking off all organisational stress from them. I am known for delivering excellent services at all times, with 5-star reviews as feedback. 🌟🌟🌟🌟🌟

I thrive in challenging roles that demand unparalleled productivity and unwavering proficiency. I bring a powerful combination of skills to the table that will propel your business to new heights. 🤗🤗

I contributed to the expansion of the companies I have worked with by creating new processes or improving existing ones, supporting team members to achieve excellent work productivity while reducing operational costs. 

Regarding project management, I am a force to be reckoned with. From initiating projects to overseeing timelines and resources, I am relentless in my pursuit of success. 🏆🏆

AREAS OF EXPERTISE

👉 Project Management of all projects

👉 Calendar Management

👉 Travel Planning

👉 Email Management (Inbox Zero and Creating Labels)

👉 Human Resources Management (New employee onboarding, staff training, preparation of memos, and coordination of all corporate social responsibility)

👉 Creating memos 

👉 Drafting of Organisational Standard Operation Procedures (SOPs)

👉 Web Research and Reporting

👉 Filing and Documentation

👉 Cold Calling and Appointment Scheduling

👉 Customer Service (Email, Phone, and Live Chat)

👉 Data Entry, Mining, and Scrapping

👉 Budgeting and Cost Control

👉 Contract Management and several other tasks as assigned.

🔧 Tools that I am proficient in include Trello, Asana, Jira, Monday.com, Agile methodologies, Calendly, Acuity, PandaDocs, ClickUp, HubSpot, DocuSign, Canva, Squareup, Google Workspace, Microsoft Suite, Zoho Workplace, Slack, Zendesk, Zoom, Skype, Zoom, Meet, and several other tools that I can learn within a short time.

💎 With a fully equipped workspace, I'm primed to dive into your project(s) right away. Let's hop on a call to discuss your needs and discover how I can deliver unrivalled support and achieve a 100% success rate together.

🔔 Don't delay; let's ignite your projects for maximum impact! 

Best Regards 🤝