Susan Ross

SUSAN ROSS Executive Administrative Professional with 8+ years of experience supporting senior leadership in fast-paced, global environments. Proven ability to manage complex executive calendars, coordinate high-level meetings and events, and handle domestic and international travel logistics. Known for anticipating executive needs, managing competing priorities, and operating with discretion in handling confidential information while driving operational efficiency. EXPERIENCE June 2021 – July 2025ZS Associates, Inc. Princeton, NJ Administrative Assistant • Provided proactive, high-level administrative support to senior leadership in a fast-paced, matrixed environment • Managed complex executive calendars for eleven stakeholders, including prioritization, scheduling, and coordination across global time zones • Coordinated meetings and events ranging from 1:1s to large group sessions, ensuring logistics, technology, and materials are fully prepared; serve as day-of point of contact • Planned and managed domestic and international travel, including multi-city itineraries, visa/passport coordination, and real-time adjustments during disruptions • Prepared and submitted expense reports accurately and in compliance with company policies and audit requirements • Partnered cross-functionally with internal teams, client stakeholders, and administrative counterparts to ensure alignment and seamless communication • Contributed to operational efficiency by identifying opportunities to streamline processes and workflows • Assisted with tracking expenses and supporting budget-related processes, working with Finance and internal teams • Coordinated with vendors and internal stakeholders to support invoice processing and operational workflows SHORT-TERM / CONTRACT ROLES: February 2020 – April 2020 First National Realty Partners Red Bank, NJ Investor Relations • Supported the senior Investor Relations team in all sales and relationship management activities. • Responded to ongoing investor requests, assembled data and content for investors, wrote press releases and news blast emails, and maintained client and prospective client information in the Juniper Square database. May 2019 – July 2019 SOSV Princeton, NJ Executive Assistant to Managing Partner • Provided comprehensive executive support to Managing Partner, including managing a high-volume, complex calendar across sixteen global time zones • Coordinated global meetings, leadership interactions, and special projects in a fast-paced environment • Managed high-volume communications, prioritizing competing requests and ensuring timely follow-up • Served as liaison to internal teams and leadership, enabling effective communication and workflow • Planned and managed complex international and domestic travel, including multi-city itineraries • Partnered with operations teams on international documentation and contract coordination Oct 2018 - May 2019 PRAB New Brunswick, NJ Executive Assistant to CEO (Long term Contract Position) • Provided proactive administrative support to CEO and executive leadership, managing daily operations and strategic priorities • Served as primary liaison between CEO, Board of Directors, leadership team, and external stakeholders (funders, partners, community organizations) • Coordinated Board of Directors meetings, including agenda preparation, documentation, and governance processes • Managed sensitive communications and materials with strict confidentiality and professionalism • Led coordination of large-scale events, including corporate retreats, press conferences, and fundraising initiatives • Screened and prioritized executive correspondence, contracts, and requests to ensure timely decision-making • Coordinated with external partners and internal teams to support vendor communications and project-related logistics • Maintained and organized contracts, records, and organizational documents Aug 2018 - Sept 2018 Advaxis Princeton, NJ Senior Executive Assistant (Contract Position) • Supported executive leadership in a fast-paced, highly regulated environment • Managed complex calendar, travel logistics, and executive meeting preparation • Prepared presentations and materials for external meetings and leadership engagements • Maintained and handled confidential and sensitive organizational information 2002 - 2018Ross Academic ResourcesFreehold, NJ Owner and President • Founded and operated test prep business; managed operations, scheduling, and client relationships • Hired and managed team of tutors; developed curriculum and led small group instruction 1999 - 2002Solomon Page Group New York, NY Executive Assistant to President and Company Owner • Managed complex executive calendar, meetings, and travel logistics • Coordinated high-level client interactions and communications • Maintained organizational systems, files, and executive correspondence EDUCATION Cornell University Psychology Ithaca, NY TECHNICAL & ADMINISTRATIVE SKILLS Microsoft Office (Word, Excel, PowerPoint, Outlook) Virtual platforms: Zoom, Microsoft Teams Enterprise systems: SAP/Ariba, Concur, Chrome River, SharePoint, Paycom Calendar management, travel coordination, expense reporting Cross-functional collaboration and executive communications Budget tracking and expense management Vendor coordination and invoice processing Document and records management