Suresh Kumar Sahu

Suresh Kumar Sahu

$7/hr
πŸ’Ό Customer Support | KYC Analyst | Email & Chat Support | Compliance Ops | 1.9 Yrs Experience
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Hinjilicut, Odisha, India
Experience:
2 years
ο»ΏSURESH KUMAR SAHU πŸ“ Hinjlicut , India | πŸ“ž - | βœ‰οΈ-πŸ”— LinkedIn: https://www.linkedin.com/in/suresh-sahu-73b506280 Career Objective Motivated and detail-oriented compliance analyst with a strong background in KYC and AML processes. Currently working as a quality checker for customer onboarding and document verification. Eager to transition into a Fraud Analyst role where I can apply my investigative mindset, accuracy in review, and risk awareness to support digital fraud prevention efforts. Professional Summary Over 1 year of experience in customer profile verification, documentation review, and compliance auditing. Skilled in CDD, EDD, and identifying high-risk activities within regulated financial environments. Currently part of the compliance operations team at PhonePe, handling over 200 customer records daily with precision. Familiar with fraud indicators and regulatory compliance norms. Proficient in MS Excel, IDfy, SQL (basic), and other compliance tools. Core Skills β€’ KYC / CDD / EDD Review β€’ Document & Identity Verification β€’ Quality Check & Risk Flagging β€’ Regulatory Compliance (RBI Guidelines) β€’ Customer Onboarding Audit β€’ Escalation Handling & SOP Compliance β€’ Analytical Thinking & Attention to Detail β€’ Tools: MS Excel, SQL (basic), IDfy, Microsoft Office β€’ Open to Rotational Shifts, Weekends & Holidays Professional Experience PhonePe Pvt Ltd – Bangalore, India Operations Associate – KYC Quality Reviewer | June 2024 – Present β€’ Review and verify over 200 customer profiles per day, ensuring 100% documentation accuracy. β€’ Perform CDD and EDD checks based on customer risk levels. β€’ Identify incomplete or suspicious records and escalate for further investigation. β€’ Ensure strict compliance with RBI regulations and internal company policies. β€’ Collaborate with internal audit teams to improve process controls and reduce errors. β€’ Assist in identifying patterns that could indicate fraudulent intent or documentation manipulation. BYJU'S – Bangalore, India Recruitment Associate | May 2023 – July 2023 β€’ Conducted onboarding verification for new hires, ensuring proper documentation. β€’ Streamlined parts of the joining process by suggesting workflow improvements. Education Bachelor of Computer Applications (BCA) Berhampur University – Odisha | Graduated: 2019 Certifications β€’ Internal KYC & AML Compliance – PhonePe β€’ Fraud Risk Awareness – PhonePe β€’ Planning to pursue CAMS or CFE for further career advancement Tools & Technology MS Excel, IDfy, PowerPoint, Word, SQL (Basics), Microsoft Office Suite, Online Search Tools Languages β€’ English – Fluent β€’ Hindi – Fluent β€’ Odia – Native
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