Sunshine Anna Torino

SUNSHINE ANNA GARCINES TORINO --/-Kimberton Ville Bacoor Cavite Highly organized, diligent and responsible, able to create and execute complex projects and programs to meet organizational needs. An enthusiastic and thorough and a team member, able to convey information with clarity, patience, and the terminology appropriate to specific audience. A quick learner, able to absorb new materials with ease. EXPERIENCE January 19, 2025 – Present MarTech Solutions Specialist WHG Customer Services Phils Inc. Understanding Business Units’ request and smooth endorsement to the delivery team. Making sure all request are processed correctly. January 19, 2024 – January 18, 2025 CRM Marketing Specialist WHG Customer Services Phils Inc. Bonus creation September 2019 – January 18, 2024 Payments Analyst – Promotion WHG Customer Services Phils Inc. Understanding, calculation and payment of promotions making sure everything is done accurately. May 2018 – Sept 2019 Customer Service Representative – Sports WHG Customer Services Phils Inc. Answering all queries from players, general and Sports betting related. December 2016 – February 2018 TSR & Business Application Specialist | Intuit Quickbooks Sutherland Global Services To give assistance to customers with their accounting application Intuit Quickbooks with problems technically and with accounting. April 2016 to December 2016 CSR & TSR | AT&T Sutherland Global Services To provide assistance to consumers regarding their account, subscriptions, billings and technical concerns. January 2016 to April 2016 CSR & TSR | Time Warner Cable Convergys To provide assistance to consumers regarding their account, subscriptions, billings and technical concerns. EDUCATION 2007 – 2009 | Undergraduate BS Computer Engineering University of Bohol 2007 |Graduated High School DCPNHS – Bohol SKILLS ➢ ➢ ➢ ➢ ➢ Strong analytical and technical skills Proficient in using MS tools Can do multi-tasking A very good team player Strong communication skills CHARACTER REFERENCE (Character reference will be issued upon request)