Sunny Kumar Agarwal

SUNNY AGARWAL 71/B Kali Charan Ghosh Road, Kolkata 700050 • - •- Results-driven data analyst with a strong foundation in SQL and Python (Pandas) seeking a challenging role to leverage analytical skills and contribute to data-driven decision-making. Adept at creating meaningful visualizations and reports to communicate findings effectively. Graduated in 2021 with a CGPA of 8.6 from West Bengal University, majoring in Physics with a minor in Computer Science. Experience FEB 2022 - PRESENT Vendor Catalog Specialist | Amazon | India • Managed and optimized product listings on the Amazon platform, ensuring accuracy and completeness of vendor catalogs. • Collaborated with cross-functional teams to resolve catalog related issues and enhance the overall customer experience. Utilized strong analytical skills to identify and implement improvements in catalog data quality. • Provided exceptional customer service through chat and email, addressing inquiries, and resolving issues promptly. • Escalated level 4 severity cases to management for swift resolution, demonstrating a keen understanding of the urgency and importance of such matters. Skills • Programming Language: Python (Proficient), MS Excel, G-Suit, SQL • Certifications: Certified in all technical skills. • Analytical Skills: Proven ability to analyze data and identify areas of improvement. • Detail Oriented: Keen attention to detail in managing and optimizing vendor catalogs. Education AUGUST 2021 BACHELOR OF SCIENCE IN PHYSICS (MINOR IN COMPUTER SCIENCE) WEST BENGAL STATE UNIVERSITY CGPA: 8.6/10.0 Activities Movies • Gaming • Yoga • Skiing • Travel