As a Vendor Relations Specialist at Amazon, I help onboard and support new and existing vendors on the e-commerce platform. With a Bachelor of Science in Physics from Brahmananda Keshab Chandra College, I have a strong analytical and problem-solving mindset that enables me to deliver excellent customer service and satisfaction. I have been working in this role for over a year and a half, and have successfully managed multiple vendor accounts, resolved issues, and improved processes. I have also developed skills in customer onboarding, customer success, and attention to detail, which are essential for my role. I am passionate about creating value for both vendors and customers, and contributing to the growth and innovation of Amazon.