Sunny Grewal

Results-driven Project Manager, Sales & Retail Leader, Digital Transformation Specialist, Content Moderator, and PhD Researcher with over 8 years of experience across business development, marketing, content moderation, education, and operations. Adept at driving revenue growth, optimizing business strategies, enhancing digital engagement, and ensuring compliance.

📈 Sales, Retail & Business Development

• Proven track record in inside sales, retail management, and brand activation, driving revenue growth and customer engagement.

• Skilled in lead conversion, CRM tools, and client relationship management, ensuring long-term business success.

• Expertise in market research, competitive analysis, and process improvement to enhance operational efficiency.

🚀 Project Management & Digital Transformation

• Led high-impact projects that improved business performance, digital adoption, and brand positioning.

• Strong background in stakeholder engagement, financial planning, and strategic execution.

• Adept at implementing digital solutions and business automation for efficiency and scalability.

📚 Education, Research & Thought Leadership

• PhD researcher specializing in digital transformation, SME growth, and strategic barriers.

• Published research on e-learning, market strategies, and post-pandemic digital adaptation.

• Designed and delivered business & marketing courses, mentoring students in industry research and strategy.

🔍 Content Moderation & Compliance

• Experienced Content Moderator skilled in policy enforcement, online community management, and dispute resolution.

• Adept at ensuring compliance, monitoring digital content, and fostering safe user engagement.

• Strong analytical abilities in moderation strategies, risk assessment, and content evaluation.

🛠 Operations, Exam Invigilation & Library Management

• Ensured compliance, integrity, and security in examination settings as an Exam Invigilator.

• Managed library operations, resource accessibility, and student support as a Library Attendant.

With a strong foundation in business growth, digital transformation, research, and content governance, I thrive in fast-paced, data-driven environments, delivering measurable results while fostering strategic innovation.