Sunchine Hernandez

7 years of experience as Technical Support Manager

3 years of experience as Website Project Coordinator/Bidder

3 years of experience in BPO Industry

Familiar with software troubleshooting, error investigation, testing of system updates, can work on a CMS site, updating content, manage a website project.

Had experience on the following as well:

• Basic design edit (can do basic edit on HTML designs)
• CRM Implementation (Importing contacts into a CRM and manage accounts)
• Admin Works (also update Help Manual documentation)
• Email Marketing Coordination (can set up email marketing, send emails to bulk of prospects)