Suliat Adedokun Adedoyin

SULIAT ADEDOKUN EDUCATION 2018 - 2023 FEDERAL UNIVERSITY OF TECHNOLOGY MINNA, NIGER STATE. Bachelor of Technology CyberSecurity Science. GPA: 4.34 / 5.0 SKILLS Administrative Support (Calendar Management, Email Organization, Data Entry) Customer Service Support Scheduling & Travel Coordination Proficiency in MS Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Calendar), and project management tools (Guesty, Asana). Market Research & Report Compilation Presentation Creation (PowerPoint, Google Slides) Time Management & Multitasking Familiarity with Cloud Services, VoIP, and Desktop Sharing Tools Project management and Automations. CERTIFICATIONS Project Management Fundamentals IBM SkillsBuild Issued April 2025 · Credential Verification: Link Workflow Specialist Certificate Asana Issued Mar 2025 · Credential ID- Virtual assistant certificate Wing Assistant Issued Mar 2025 · Credential ID wm7qmpiago PROFILE I am a highly organized and detail-oriented Executive /Administrative virtual assistant with over five years of experience providing remote administrative, scheduling, and customer service support. Proficient in managing communications, coordinating schedules, and utilizing tools such as MS Office, Google Workspace, and VoIP systems, I excel at multitasking, problem-solving, and delivering high-quality work with minimal supervision. I am eager to leverage my skills to help your organization streamline operations and enhance productivity. WORK EXPERIENCE Bridegpay Virtual Assistant 2022 - 2025 Managed and organized emails, phone calls, and messages, ensuring timely responses and efficient communication flow. Provided exceptional customer service as the first point of contact for client inquiries, resolving issues promptly and professionally. Coordinated schedules, meetings, and travel arrangements for team members, ensuring smooth logistics. Created professional presentations using PowerPoint and Google Slides for team meetings and client pitches. Processed orders, returns, and refunds for customers, ensuring accuracy and adherence to company policies. Monitored and responded to customer inquiries across multiple platforms, including email, chat, and social media. Provarex Executive Assistant 2020 - 2023 Supported Provarex executives with scheduling, email management, and document preparation. Organized and maintained filing systems, both digital and physical, for easy access to critical information. Prepared and edited reports, presentations, and correspondence with a high level of accuracy. Assisted in planning and coordinating company events, meetings, and conferences. Handled confidential information with discretion and professionalism REFERENCE Available upon request.