I am a results-driven professional with 3+ years of experience in administrative support, executive assistance, customer success support, and project management. I am skilled in delivering tasks delegated to me and optimizing workflows for startups and established businesses, with a proven track record in customer care, operations leadership, and data-driven decision-making.
Key Skills & Expertise
- Startup & Small Business Support—Hands-on experience assisting startups with scaling operations, bookkeeping, and workflow automation.
- Customer Support & CRM (Zendesk, HubSpot, VoIP/CloudTalk, Five9)
- Financial Management & Bookkeeping (QuickBooks, Excel, Google Sheets)
- Data Entry & Process Optimization (40 WPM, 99% accuracy)
- Operations & Team Leadership—Managed 100+ agents, improving performance through coaching and KPI tracking.
- Project Coordination & Executive Assistance
Tools & Platforms
- Productivity: Google Workspace, Microsoft Office, Slack, Trello, Asana and more.
- CRM & Support: Zendesk, Freshdesk, HubSpot, Front, RingCentral, 3CX
- Social Media & Outreach: LinkedIn, Facebook, Instagram, Twitter
Why Work With Me?
- Startup-Savvy: I understand the fast-paced, resourceful demands of growing businesses.
- Leader & Motivator: I have a proven ability to work with teams and drive efficiency in high-pressure environments.
- Detail-Oriented & Adaptable: I combine precision with a proactive problem-solving mindset.
Let’s connect and discuss how I can support your business growth!
📩 Contact me today!