I’m a results-driven CRM and Virtual Assistant with a strong track record of helping businesses streamline operations, generate leads, and drive growth through smart digital systems. My expertise spans across CRM management, automation workflows, email outreach campaigns, lead generation, and sales development skills I’ve refined through hands-on experience across startups and growing organizations.
As a CRM specialist, I’ve worked with platforms like HubSpot, Freshdesk, and monday.com, building customized CRM workflows that improve customer tracking, team collaboration, and pipeline visibility. I know how to clean, structure, and optimize CRM data for maximum sales efficiency and how to build automated processes that eliminate manual work and human error. My strength in automation comes from developing systems that connect tools like Google Forms, Clockify, Gmail, WhatsApp, and CRM platforms into unified, self-operating workflows. For example, I created a fully automated ticketing and task management process that saved a client 20+ hours weekly in admin time while improving customer response rates.In the realm of email marketing and outreach, I’ve built targeted campaigns that drive engagement and warm up cold leads. I understand the full lifecycle of an email strategy from crafting high converting subject lines and Call to actions to segmenting lists, automating follow ups, and tracking performance analytics. My campaigns consistently achieve strong open and reply rates, fueling pipeline growth and client acquisition.I also bring solid experience in data entry and data hygiene, ensuring that all sales and customer records are up-to-date, accurate, and optimized for decision-making. My attention to detail has made me the go-to person for managing back-end data across multiple platforms.
On the sales development side, I’ve worked closely with sales teams to qualify leads, set up outreach sequences, and research high-potential prospects. My lead generation approach combines tools like Clay and LinkedIn Sales Navigator with sharp research skills and tailored messaging strategies.
Additionally, I’ve managed social media marketing campaigns, creating engaging content and scheduling strategies that align with brand goals and increase reach across platforms.What sets me apart is my ability to tie all these skills together bringing a tech savvy, strategic mindset that improves not just performance metrics, but entire systems. I’m passionate about helping businesses grow smarter, faster, and more efficiently through the power of automation and digital strategy.