Sulaiman

Overall 8+ years of experience as Team Lead sales in B2C business and leading top-performing teams during my tenure in all the organizations I have worked so far. Chase 1M USD, Consistently achieved and exceeded monthly sales targets. Maintain the team adheres to the SLA numbers. Managed CSAT and Support Tickets. Train new batches. Maintained reports and analytics for revenue growth & achievement. Led a team of executives, providing them with training, guidance, and motivation to enhance their productivity. Conducted comprehensive call audits to ensure adherence to quality standards, identifying areas for improvement and implementing corrective measures for enhanced operational efficiency. Consistently achieved and surpassed a monthly sales target demonstrating effective engagement and strategic sales execution. my approach helped improve team conversion by ~15% and we crossed targets for three consecutive months. That’s what pushed me toward a formal team lead role.