Sudip Pal

Sudip Pal- Gurgaon - www.linkedin.com/in/sudip-pal Profile: Business Leader with 21 Years of Multi-Industry Expertise Experienced in Banking, Telecom, and IT, with a focus on team leadership, business strategy, P&L management, and B2B sales. Proven ability to drive growth, optimize operations, and build lasting client partnerships. Skilled in managing cross-functional teams and delivering sustainable profitability through strategic execution. Skill Highlight: • • • • • P & L Management CXO Connect SaaS, PaaS, DaaS, IT Lifecycle Management Strategic Planning & Execution Go-to-Market Strategy Development • • • • • B2B Sales & Biz Development Channel Management Market Analysis and Research Team Leadership & Mentorship Financial Analysis and Budgeting Professional Experience: Dev IT Serv Pvt Ltd (Gurgaon) July ’20 – till date Director & P/L Head • • • • • • • • Spearhead all business operations, P/L management, and budgeting for a Rs. 500 cr. business unit. Develop and execute business strategies that increased revenue by 80% year-on-year while more than doubling the EBITA over the last 2 years. Analyze financial data and key performance indicators to identify areas of improvement and implement cost-saving measures, resulting in a 15% reduction in operational expenses within the first year. Built and nurtured strategic relationships with CXO-level stakeholders, driving collaborative engagements, influencing decision-making, and securing long-term partnerships Lead cross-functional teams in forecasting, financial planning, and scenario analysis to support informed decision-making at all levels. Manage corporate compliances, proper business practices and code of conduct. Collaborated with the technical team to ensure the delivery of innovative and competitive solutions to clients – SaaS, PaaS, DaaS and IT Asset Lifecycle Management. Managed end-to-end relationships with OEMs, including negotiations, product alignment, joint go-to-market strategies, and performance tracking to drive business growth and maximize margins. Self-Employed Sales and Distribution Entrepreneur Jan ’20 – June ‘20 Successfully established and managed an independent sales and distribution business focused on ITC's Fast-Moving Consumer Goods (FMCG) products. Samsung India Electronics Pvt Ltd Nov ’12- Dec’19 Regional Manager – Enterprise Mobility (Kolkata) May ‘15– Dec ‘19 Managing Enterprise Mobility Business for East India. Driving regional numbers through team by Identification and development of key accounts and partners and positioning of right product/solution. Aligning with National Distributors and Local Distributors and their teams for development of B2B business especially SMB / Education accounts across the region. Achievements: • Regional Revenues grew by 200% YOY in the 1st Year , 150% in 2nd year – Highest in the country for 2 successive years • East Region was declared best enterprise region in 2017 and 2nd in 2018. • Account Management – SMB accounts grew from 20+ to 80+ within a year while Large accounts contributed over 20% of region revenue. • Aligning CXOs/Business Heads on Samsung Strategy with convincing Sales Pitch. • Periodic Sales planning, Pipeline Management , Forecasting with team account wise and also with strategic partners and their teams. • Strategically managed and grew National distributor relationships. • Established CSD vertical in East. Opened Samsung Exclusives Stores inside 12 CSD Canteens • Conducted various partner/ customer events • Conducted QBR with strategic business partners • People Management – Associates reporting, managing their Training, Skills sets, Perf. Appraisals. • Worked closely with various functions – Retail / Marketing / Legal / Logistics / Finance for smooth business functioning Manager – Enterprise Business : North Region Nov ‘12 – Apr ‘15 Part of the Enterprise Team of North - managing Enterprises across North India. • Managing SMB business for North India. Onboarded over 100 accounts within a year • Delivered 125%+ value growth consecutively for FY 12-13 and 13-14 • Drove growth using omni channel strategy – Online and Offline and penetrated in Tier 2 / 3 cities. • Work closely with marketing team to device marketing communication strategy and implementation for the BYOD initiative. • Established a robust distribution network by onboarding 6 distributors and 20 partners, ensuring statewide coverage across North India. • Training and leading teams of Sales Officers and Partner Sales team. Vodafone Essar Mobile Services Ltd. (Delhi) May ’07 – Nov ‘12 National Account Manager – Enterprise Sales (Pan India) May ‘07 – Nov ‘12 Responsible for Global Customers Life Cycle Management through voice and enterprise product acquisition; Monitoring & reporting of project / activities progress to the client; Overseeing the achievement of budgets (nos. & rev.) from the Listed Global Accounts; Establishing relationships with the C-level of accounts; • Understand and anticipate Clients existing and future needs in depth and communicate this within team and own organization • Develop and execute CXO relationship strategy along with GAM • Planning and driving growth of VGE accounts with the account team in various circles and a wide set of stakeholders - build a business plan and develop and manage opportunities, monitor developments, engage and drive partners and virtual resources. • Engaging with VGE senior leadership team for executive sponsorship, coordinating executive business reviews, and maintaining customer satisfaction. • Worked with all resources (Presales , Marketing , Network, Service and Collection teams) to support customer interest. • Responsible for setting and deliverance of key business metrics – turnover, profit, product portfolio etc. SBI Cards and Payment Services Ltd. (SBI Card): Delhi (Joint venture between State Bank of India and GE Capital) March ‘05 – April ‘07 Area Sales Manager – Delhi March ‘05 – April ‘07 Managed a large-scale Retail Operation with over 300 sales staff, P&L responsibility Set up the partnership card sales business of SBI Card in West Delhi Grew business by almost 400% between March ’05(417 cards) to Dec ’05 (1647 cards) Channel Management: Enabling business growth by developing and managing a dedicated channel network/ monitoring the network to achieve sales targets. Training & Recruitment. • Maintaining Cost of Acquisition within budget Mafoi Management Consultants Ltd. – Bangalore March ’04 – February ’05 • • • Consultant – Business Development Corporates Sales of HR services alongside Franchise Management in Mysore, Mangalore & Hosur • Corporate Sales of HR Services. • Franchisee operation management in Karnataka Adecco Consulting - Bangalore April ‘03 – February ‘04 Business Development Executive Corporate Sales of HR Services • Business Development and Relationship Management. • Collections Educational Qualification: Year- Degree MBA B.Com(H) Institute Kirloskar Institute of Advanced Management Studies Hooghly Mohsin College University Harihar, Karnataka Burdwan University, WB TECHNICAL SKILLS • CRM Tools: Salesforce, Zoho • Data Tools: Power BI Achievements & Awards • Samsung – Best Region Award in 2017 • Samsung – Best Team Award 2014 (Team BYOD) • Vodafone - Best National Account Manager in 2010. • Vodafone - Winner of Most Innovative Solution – 2010 for Coke’s Mobile App Solution • Vodafone – Winner of IMAD (I Made a Difference) ) award twice: Jan – June 2010 and July to December, 2011. This is Vodafone’s highest recognition within the circle. • Avid Sportsperson part of the cricket squad of Bengal (under-16) in 1994. Key Courses & Trainings (Certified) • • • • Coursera : AWS Fundamentals : Going Cloud Native “Winning Complex Sales” by Sales Genetics of Germany Channel Management @ Samsung Brand Strategy @ Samsung Reference: Available on request • • • • Partner Management @ Samsung Retail Management @ Samsung Lead Management @ Samsung Online Business Management @ Samsung