Success Nkobi

I am a versatile professional with over five years of progressive experience in administrative support, research, technical quality management, and client coordination across diverse industries. My career reflects a strong combination of scientific training, business acumen, and practical skills in virtual operations, making him well-suited for dynamic roles in both on-site and remote environments.

With a foundation in Applied Biology and Biochemistry (BSc, NUST), further strengthened by an MSc in Food Processing Systems and Technology (University of Zimbabwe) and an ongoing MBA (Zimbabwe Open University), I blend technical expertise with strategic management knowledge. This academic background has equipped me to navigate both scientific processes and organizational systems with competence.

Professionally, I have held key roles in quality assurance, technical support, and consultancy. At Varun Beverages, I began as a Quality Control Officer, where he gained hands-on experience in compliance monitoring, data reporting, and cross-functional collaboration. I then advanced to Integrated Hygiene Systems, serving as Head of Quality and Technical Support, where I managed digital documentation, training resources, and client engagement, ensuring operational alignment and service excellence.

At Axis Solutions, I expanded my portfolio as a Technical Support and Quality Supervisor. Here, I demonstrated strong remote support skills, managing client communication, conducting market research, and ensuring ISO 9001:2015 compliance. My ability to draft detailed documentation, create training resources, and maintain strong virtual relationships proved vital to team efficiency and client satisfaction.

Currently I am working with the Makwa Group as a Consultant, I apply my expertise to develop virtual tracking tools, conduct operational research, and facilitate staff training. My contributions have enhanced accountability, improved client satisfaction, and informed executive decision-making through well-structured reporting on risks, compliance, and quality trends.

I am highly skilled in research and writing, report preparation, process documentation, and virtual client support. I can comfortably use technical tool kits that include Microsoft Office Suite, SAP, Excel, and ZohoCRM, which I leverage to streamline operations and strengthen data-driven decision-making. Beyond technical competence, I have exceptional communication skills, analytical thinking, and ability to thrive in distributed and multicultural teams.

Overall, I am a results-oriented professional who brings together quality assurance, client support, and operational efficiency. With my mix of scientific expertise, managerial training, and digital adaptability, I consistently deliver solutions that improve processes, strengthen stakeholder relationships, and drive organizational growth.

I am a conceptual thinker who can work hard under pressure and pay attention to detail.