Stuart Weitzman

Stuart Weitzman Senior Technical Project Manager | Client Services Manager Accomplished project manager and marketing strategist with 20 years of experience in SaaS software, telecom, food and beverage, entertainment, nonprofit, and e-commerce sectors. Career-long reputation as the go-to person to solve complex problems, oversee niche technical projects, and deliver projects over the finish line on a tight deadline. Work Experience THE ENTERPRISE BAR & GRILL (Boulder City Mixology LLC), Rico, CO Owner / Operator, 11/2022 to Present Took ownership of the sixth-oldest bar in Colorado. Manage business development and operations: procurement, recruitment, talent booking, guest and customer experience, and finance. Doubled annual income and earned widespread community support. AGILYSYS, Alpharetta, GA Senior Client Services Manager / Client Services Manager, 12/2019 to 11/2022 In this high-visibility, high-volume leadership role, led development, delivery, and customer success for point of sale (POS), property management system (PMS), and cloud-native products: OnDemand, InfoGenesis, Visual One (Vista). Promoted to senior role in July 2021. • As the Sr. Client Services Manager, led a team of six project managers, each of whom managed 30 to 50 implementation projects at any given time. • Managed the deployment of the initial version of OnDemand in 2020, then completed over two years of UX and feature development along with client interaction and feedback. • During the pandemic, led the team that debugged, promoted, launched, and installed OnDemand on over 200 machines in 12 months. • Managed a portfolio of 20 high-profile clients, including Microsoft, Aramark, Compass, Crystal Springs Resort, Pinehurst Golf Course, Telluride, and Vail and Aspen ski resorts. LOUD TECHNOLOGIES, Woodinville, WA Specialist, Channel Marketing & Inside Sales, U.S. & Canada, 12/2016 to 12/2019 Managed 20+ account relationships, totaling $250K to $1M annual revenue. Built and led a team of five field service reps who promoted audio products to dealers and retailers. • Originated and oversaw the field service manager (FSM) program, which delivered equipment, supported special events, and provided monitoring services nationwide. • Enhanced sales and marketing strategies by implementing a CRM platform, field service mapping tool, and regular reporting with account health data. • Planned and executed marquee marketing events, e.g., NAMM and GearFest. • Key clients: Guitar Center, Sweetwater, AMS, Seattle Seahawks, and zZounds. EXTREME LIVE PRODUCTIONS, Las Vegas, NV Technology Advisor, 03/2019 to 12/2019 Managed all technical infrastructure (lighting, audio, and visuals) with venues, musicians, and AV experts. Oversaw design, construction, troubleshooting, and system integration. • Deployed custom entertainment systems at The LINQ Hotel and Caesars Palace. GARRIGAN LYMAN GROUP, Seattle, WA Technical Delivery Manager, 08/2012 to 08/2014 Enterprise Architect & Development Lead, 07/2009 to 08/2014 Managed brand, marketing, and digital consulting engagements for enterprise clients: • Avaya: Developed and implemented the entire support system, which required the team to merge several disparate databases and systems into one localized area. • Scouting America: Built a CRM and e-commerce system for donor engagement, including a direct portal to process donation transactions. • Other clients: T-Mobile, IBM, and many others. ADDITIONAL EXPERIENCE Web Developer & Software Engineer Positions at Real Networks, Sprint (now T-Mobile), Drugstore.com (now Walgreens), Centeris, Mobliss, Nordstrom, and HitHive. Contact - - www.linkedin.com/in/sweitzman Project Management Agile, Scrum, & Waterfall Methodologies Budget, Scope, Timeline, Vendor, Resource, Schedule, & Risk Management Stakeholder Management, Status Meeting Facilitation, Communications, & Reporting Requirements Gathering for Functional Specifications & Business Requirements All Phases of Software Development, Testing, Deployment, Quality Assurance, & Integration Continuous Improvement & Business Process Improvement for Cost Savings, Quality, Waste Reduction, Efficiency, & Customer Satisfaction Technical Implementation Management Technical Skills: Java, .NET, Python, Magento, Apache, PHP, SQL, CSS, JavaScript, Linux, Salesforce Digital Marketing Channel Marketing & Digital Asset Management Client Relationship-Building, Account Management, & Sales Enablement Social Media Advertising Event Marketing (up to $100K Budget) Distributor & Partner Network Development Understanding of POS, CMS, & PMS Software Technical Skills: HubSpot, WordPress Education Certificates in Project Management and Scrum University of Washington, Seattle, WA Project Management Professional (PMP) Project Management Institute (PMI) Adobe CQ Developer Training Adobe Systems, Seattle, WA