Sthandwa Phungula

Dedicated and results-driven Customer Service Representative with over 5 years of hands-on experience in both local and international companies. Proven track record of delivering exceptional customer support and driving sales through clear communication, problem-solving, and a customer-first approach.

Throughout my career, I have successfully handled high-volume customer interactions, resolved diverse client concerns, and contributed to sales targets by promoting products and services that align with customer needs. My experience spans across more than three reputable organizations, where I consistently demonstrated adaptability, professionalism, and a strong ability to work in fast-paced environments.

I am passionate about building lasting customer relationships and continuously improving service delivery to enhance customer satisfaction and loyalty. With a solid foundation in customer service and sales, I am now seeking to bring my expertise and energy to a new and challenging role.