Stephnie Agoha

With a solid background in customer service and administrative support, I bring a wealth of experience and skills to help businesses thrive. I have successfully managed over 40 customer inquiries weekly, consistently improving response times by 80% to ensure client satisfaction and loyalty. My approach to customer service is proactive and solution-oriented, ensuring every interaction adds value.

I specialize in email and calendar management, handling 30+ daily emails with precision while implementing labeling systems to streamline communication and prioritize tasks effectively. Coordinating schedules across multiple time zones is second nature to me, helping clients stay organized and on top of their commitments.

Additionally, I am highly proficient with tools like Microsoft Office, and Trello, leveraging these platforms to optimize workflows and enhance productivity. I’m adept at managing administrative tasks, keeping processes efficient, and ensuring deadlines are consistently met.

If you’re seeking someone who combines exceptional organizational skills, a customer-focused mindset, and a commitment to excellence, I am confident I can contribute to your success. Let’s connect and discuss how I can support your business needs!