Stephen Vincent Abarca

STEPHEN VINCENT S. ABARCA (--https://www.linkedin.com/in/stephen-vincent-abarca-629a71159 https://abarcastephenvince.wixsite.com/resume https://www.onlinejobs.ph/jobseekers/info/667366 General Trias, Cavite, Philippines 4107 PROFESSIONAL SUMMARY _____________________________________________________________________________________ A highly motivated and well-rounded person with 7 years of experience in the healthcare industry, capable of doing different kinds of tasks given and with the drive to learn more from people around the online industry. Able to handle pressure and functions well alone or in a group.   WORK EXPERIENCE _____________________________________________________________________________________ May 2009 – January 2010 Role TitleListening Care Representative CompanyAPAC Customer Services (Cubao, Quezon City) SummaryProvides customer care outsourcing solutions Experience and Responsibilities Answers general concerns about Sirius and XM radios and services. Handles billing inquiries and payments. Handles retention regarding billing issues. Troubleshoot satellite radios. Help customers retain their service by offering different subscription plan. Up-selling radios and subscription plans to new and existing customers. May 2011-June 2018 Role TitlePhysical Therapist Staff (Administrative Aide 1) Company Mandaluyong City Medical Center SummaryA level 2 public general hospital under the supervision of the local government of Mandaluyong City Experience and Responsibilities Assess patients using different diagnostic tools and functional ability tests to identify problems to serve as data for goal settings. Provide excellent customer service and ability to build rapport with clients: face to face and over the phone Provide charts for client’s information and doctor’s treatment order. Provide schedules and follow-up consultations for further evaluation and additional treatment plans. Establish and administer efficient treatment programs for patients in accordance with the result of physical diagnoses. Arrange patient’s discharge notes and encode profiles in the rehabilitation section records discharged database. Develop and implement daily physical exercises for patients according to individual records; lead group exercises for patients and medical staff as part of health promotion programs. Teach patients and family members regarding proper home care exercises as part of their continuous treatment program outside the facility. Aid and support patients in managing their daily activities in respect to their current body state. Request and pick-up supplies needed in the rehabilitation section. Maintains the condition of all the therapeutic modalities and equipment in its optimal shape to provide safety for both the staff and the patient. Ensures proper storage of patient’s charts for future reference and follow-up consultations. Makes sure that the clinic is clean, safe and organized. Act as a front desk officer in accommodating patients’ inquiries and in doing fee request for the consultation and treatment charges for cash transactions. Train and supervise newly hired staffs and volunteers. Knowledgeable in Microsoft Office Achievements: Developed clinical forms used in our section such as PT Programs Prescription form, Initial Assessment form, Daily PT Notes form, and Discharge Summary form. Created patient’s daily and monthly census, dead files (discharged patients) database, in-patient and out-patient census and new patients’ database using Microsoft Excel but still under further progress. June 2018 – Present Role TitleFreelance Virtual Assistant SummaryProvides support for individuals or companies in the online world Experience and Responsibilities Currently helping a friend in doing minor photo editing using Photoshop. (Only on weekends and only as needed) Developing client’s website using WordPress. (Under development but is currently pending as for client’s request) EDUCATION _____________________________________________________________________________________ Physical Therapy, Bachelor of ScienceJune 2005 – April 2010 Pamantasan ng Lungsod ng Maynila (University of the City of Manila) Intramuros, Manila SKILLS _____________________________________________________________________________________ Proficient communication skills Ability to fully understand and deliver messages with ease and comfort. Work versatility Highly flexible in any kind of tasks/ duties. Goal achiever Capable to accomplish objectives in a given period of time. Outstanding team player Effective in working with other people as well as independently. Exceptional computer skills Expert in using programs and other electronic applications such as: Data Entry Microsoft Office and Excel Google Docs Email Management Internet Research Graphic Designs WordPress Development Creative thoughts Capable of producing effective plans even with limited resources /materials. Success driven Focused and passionate to excel on work and plans even under pressure. Quick learner Ability to easily absorb new ideas through quick understanding and keen observation. Defensive licensed driver Experienced automobile driver with an outstanding driving skill. PROFESSIONAL CREDENTIALS _____________________________________________________________________________________ Registered Physical Therapist – Philippine Regulatory Commission License Number:- SEMINAR AND TRAININGS _____________________________________________________________________________________ Instagram Marketing – 3 Tips to Get Real July 2018 Instagram Followers by Udemy Mastering Microsoft Excel-free crash course byJuly 2018 Udemy Excel Data Validation for Beginners byJuly 2018 Udemy Work from home free online course byJune 2018 wfhr.io The Virtual Hub e-course byJune 2018 Thevirtualhub.com Academy of Emergency Science March 2018 Basic Life Support (BLS) Provider Course Advanced Cardiovascular Life Support (ACLS) Provider Course ECG and Pharmacology Course (Authorized Training Site of American Heart Association) What’s Up in the Head and Neck Rehabilitation?August 2016 (Updates in Craniocervical Assessment and Management) Manual Therapy Techniques for Hand ConditionMarch 2016 IELTS (International English Language Testing System) General Training Module Listening – 9.0 Reading – 9.0 Writing – 7.5 Speaking – 6.5 American Heart Association Basic Life Support Certificate Number - 342cb544000f eCard Code - 3B68C- Expiration date: March 2020 Advanced Cardiovascular Life Support Certificate Number - bfc019030d5e eCard Code C77B7D57555A Expiration date: March 2020