STEPH ROMERO
E-COMMERCE VIRTUAL
ASSISTANT EXPERT
BSBA MAJOR IN MARKETING-METRO MANILA, PHILIPPINES
VIRTUAL ASSISTANT
SKILLS
Flexible Administrative Skills
Highly Analytical
Data Entry
Internet Research
Knowledgeable in Microsoft Office, Google
Docs and various Platforms
E-COMMERCE SKILLS
Order Fulfillment
Product Sourcing
Email Customer Support Specialist
Disputes Handler/Returns/Refunds
Supplier Liaison
APPS & TOOLS
Google Drive, Google Docs, Microsoft Office,
ABOUT ME
Willing to adapt to various set-ups and schedules
Honest and dedicated on set up goals and policies
Motivated and servant leader
Good communicator
Responds quickly to change and progress in
environment
Proven eagerness to learn and accept constructive
criticisms
Efficient team worker and work well unsupervised
Professional and positive attitude in interacting to
work as a whole
GENERAL SKILLS
CUSTOMER SUPPORT
DropBox, Canva
ADMIN ASSISTANCE
Skype, Messenger, Hangouts, WhatsApp
EMAIL MANAGEMENT
ZenDesk, Gorgias, Google Mail, GSuite,
Intercom
RESEARCH
Asana, Trello, Flock, Slack, Zoho CRM
DATA ENTRY
Oberlo, Shopify, AliExpress, Mass
Fulfillment, CJ App Dropshipping, Dropified,
17track, SF Express, Global Order Tracking
/STEPHROMERO23
SOCIAL MEDIA
SPEAKING &WRITING
STEPHANNIEROMERO23