Stephanie Reodique

Stephanie Reodique

$6/hr
Customer Service Specialist | Virtual Assistant | 10+ Years in BPO | Calendar & Email Management
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
31 years old
Location:
Legazpi City, Albay, Philippines
Experience:
10 years
About

As a Virtual Assistant, I leverage over a decade of expertise in customer service and technical support to deliver seamless administrative and client-facing solutions. My experience includes resolving complex issues, managing high-volume inquiries, and guiding customers through technical challenges, utilizing tools like Google Workspace, and Microsoft Office.

Previously at Sutherland, I consistently exceeded KPIs in customer satisfaction and resolution time while supporting U.S.-based clients in billing, VoIP support, and customer retention. Known for adaptability and clear communication, I am dedicated to helping organizations thrive remotely with proactive problem-solving and exceptional service delivery.

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