Stephanie Kirui

Stephanie Kirui

$10/hr
Customer Support, Administration Support, Technical Support
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
31 years old
Location:
Nairobi, Nairobi, Kenya
Experience:
2 years
SK Objective To pursue a challenging career in a progressive organization that gives scope to enhance my knowledge and to reach the pinnacle in the computing and research field with sheer determination, dedication and hard work Skills Mastery of Microsoft office programs. HTML/CSS Experience with SAP ERP Teamwork skills Analytical skills Communication skills Problem solving skills Conflict resolution Keen to details STEPHANIE KIRUI IT SPECIALIST | Experience Administator and Social media assistant • love in baskets • february 2020 – now Create gifting concepts for the season and customize it to client’s specifications. Handle customer enquiries by answering calls and replying to inquiries on email and al social media platforms. Handling all social media posts. ICT SUPERSVISOR • KNBS • JULY 2019 – AUGUST 2019 Training Content Supervisors and ensuring that Enumerators are adequately trained; Working with the Content Supervisors to ensure that the census enumeration starts at the agreed time in the assigned supervision areas; Carrying extra census equipment/materials to be given to the Content Supervisors in case of emergencies; Providing technical support on ICT issues to Content Supervisors and Enumerators in their area of supervision; ASSOCIATE TECHNOLOGY CONSULTANT • Netcom Information Systems Limited • NOVEMBER 2017 – AUGUST 2018 Participated in the implementation of SAP GRC Access Control Enhancement project at Kenya Pipeline Company Kenya. Created roles and provided support during the roles clean-up and testing of the new roles created in the GRC Access control enhancement project that saw a reduction of the roles from 4000 to 950 roles. Assisted in the logistics and planning of the SAP GRC Access Control Enhancement project at Kenya Pipeline Company, Kenya. Worked hand in hand with the senior consultant to the project in documentation and reports regarding the GRC Access Control project. CONSTITUENCY ICT CLERK • INDEPENDENT ELECTORAL BOUNDARIES COMMISSION • JULY 2017 – AUGUST 2017 Provided a high quality first level ICT support service to Voter Registration Assistants. Assisted in restoring the normal service to the users as quickly as possible by fixing a technical fault, fulfilling a service request or answering a query to allow the users to work effectively. Prepared, configured and tested the Verification/inspection kits in readiness for general election. Performed data backup and data restoration on KIMS Kits. Ensured that the KIMS kits are always fully charged and functional. Participated in the training of the electoral officials Education MASTER’S IN BUSINESS ADMINISTRATION-sTRATEGIC MANAGEMENT. (oNGOING) United States International University-Africa Bsc. information systems and technology • 2017 United States International University-Africa Diploma in business information Technology • 2013 Strathmore University Certificate in computer application • 2012 Strathmore University KENYA CERTIFICATE OF SECONDARY EDUCATION • 2011 The Kenya High School CERTIFICATIONS Information Security Management in a Nutshell Certificate in Computer Applications Certificate in IT Essentials: PC Hardware and Software VOLUNTEER EXPERIENCE Volunteered at the Dorothy Children’s home, Thome, Nairobi. REFEREES Taita Ngetich Operations director Illuminum Greenhouses LTD.-- Sadiq Gichuru Pre-sales lead Simlogic limited-- Eric Korir Assistant Registration Officer Independent Electoral Boundaries Commission-- -
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.