Stella Njeri Kiragu

As a dedicated Virtual Administrative Assistant, I bring a comprehensive set of professional skills designed to support business operations, improve efficiency, and ensure seamless day-to-day workflows. My strengths lie in organization, communication, and attention to detail, allowing me to deliver consistent, high-quality administrative support to clients and teams across various industries.

I am highly skilled in administrative management, including calendar organization, meeting coordination, and appointment scheduling. I handle email correspondence professionally, ensuring timely responses, well-structured inboxes, and clear communication between clients, colleagues, and external partners. I am also proficient in document creation, editing, and formatting, maintaining accuracy, clarity, and consistency across reports, spreadsheets, and presentations.

My data entry and database management expertise allows me to handle large volumes of information with precision and confidentiality. I efficiently maintain and update records, organize files, and utilize cloud-based systems such as Google Drive, Dropbox, and Microsoft OneDrive to ensure data security and accessibility.

In addition, I provide exceptional customer service and client support, addressing inquiries, resolving issues, and ensuring a professional and positive experience. I communicate clearly and courteously, fostering trust and collaboration in every interaction.

I am experienced in online research and information gathering, helping businesses make informed decisions by sourcing accurate and relevant data. My project coordination skills include tracking progress, managing tasks, and meeting deadlines through tools such as Trello, Asana, ClickUp, and Notion.

Technically, I am proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Calendar, Gmail). I am also comfortable with communication and collaboration tools like Slack, Zoom, and Microsoft Teams. I adapt quickly to new technologies and systems, ensuring smooth transitions and efficient performance.

My personal strengths include time management, problem-solving, adaptability, and strong organizational abilities. I am self-motivated, dependable, and committed to maintaining confidentiality and professionalism in every task. With a proactive mindset and a focus on accuracy and quality, I strive to provide reliable virtual support that helps businesses stay organized, productive, and successful.