Stella Mbungu

Hello there! I’m Stella Mbungu, an innovative and results-driven professional with over six years of experience driving growth and nurturing key accounts across diverse industries, including FMCG and SaaS. I excel at building long-lasting relationships with clients of all sizes and have a proven track record in achieving sales targets, reducing churn, and increasing customer satisfaction. My approach combines strategic planning, data-driven tactics, and a deep commitment to a customer-centric business model. Let's work together to ensure growth, retention, satisfaction, and advocacy for your clients.

Core Competencies:

• Customer-Centric Relationship Management

• Enterprise Sales in FMCG, E-commerce & SaaS

• Closing Techniques and Account Expansion

• Retention and Cross-Selling Strategies

• Effective Negotiation and Value Proposition Delivery

• B2B and B2C Engagement Expertise

• Onboarding and Technical Support

• Commercial Acumen

• Collaborative Cross-Functional Approach

• Performance Tracking and Reporting

Technical Proficiency:

• CRM: Salesforce, FreshSales, Airtable

• Communication Platforms: Slack, Zoom, Microsoft Teams, Calendly

• Office Suites: Microsoft Office, Google Workplace, Dropbox, OneDrive

• Project Management: Asana

• Database Management: Airtable, Tableau