I have about ten years of technical writing experience with product-based companies across the globe.
Documents I write for a release include reviewing UX content, Hints, messages, UI fields, release notes, installation manuals, user manuals, reference guides, APIs, and troubleshooting guides.
Tools that I have experience include GitHub, Slack, Snagit, Markdown, MS Office, FrameMaker, Zendesk, JIRA, Confluence, Trello, XMetaL, and SDL.
I am also a certified scrum master.