Sravani

Sravani

$9/hr
Virtual Assistant| Customer Support Specialist | CRM Expert | Data Analyst
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Pedamuttevi, Ap, India
Experience:
2 years
Sravani Narra 📞- 📧- 📌Vijayawada, AP SOCIAL LinkedIn - https://www.linkedin.com/in/narrasravani/ Upwork - https://www.upwork.com/freelancers/sravaninarra Profile Summary Highly organized and detail-oriented virtual assistant with a primary focus on Excel data entry. Equipped with extensive experience in efficiently inputting, organizing, and managing data in Excel spreadsheets. Proficient in leveraging Excel functions and formulas to streamline data entry processes and ensure accuracy. Possessing excellent typing speed and accuracy, along with a strong commitment to maintaining data integrity. Skilled in multitasking, time management, and prioritizing tasks to meet deadlines effectively. WORK EXPERIENCE Oct 2023 - Dec 2023 Prompt Engineer SoulAI     Work on Data Collection, Extraction, Data Cleaning Review and generate technical content Acting as a domain expert in facilitating RFHL to fine-tune AI models Helping to train Large Language Models (LLM's) Data Analyst Tata Consultancy Services-       Assisted in data analysis projects using SQL. Developed and maintained ETL processes to transfer data from various sources into the database. Created SQL queries to extract, transform, and analyze data. Collaborated with cross-functional teams to develop data-driven business strategies. Created and maintained documentation on database architecture, data models, and ETL processes. Create data visualizations using Power BI to provide insights to stakeholders. Conducted ad-hoc analysis as needed to support business decisions. Junior Database Administrator Tata Consultancy Services 2017 - 2018   Provided technical support to resolve issues related to database management systems. Interacted with end users, opened support tickets with software vendors, identified and implemented solutions for software application issues.  Worked closely with third parties and IT partners to resolve technical issues. Recorded and documented the help desk request problem-solving processes. Technical Support Analyst-    Tata Consultancy Services Provided technical support over the phone as well as email to over 5000 users. Troubleshooted Microsoft products (Word, Excel, PowerPoint Outlook –version 2003 and email applications (Outlook, Lotus Notes). ACADEMICS JNTU, Anantapur MSIT (E- Commerce) Score : 77.7%- Sri Devi Women's Engineering College B.E (ECE) Score : 71.4% 2008 - 2013 Nalanda Vidya Niketan College Intermediate (MPC) Score : 90.2% 2006 - 2008 Nalanda Vidya Niketan School Class - X Score : 83.6%. 2005 - 2006 TECHNICAL SKILLS Virtual Assistant, MS Excel, Data Entry, Knowledge of OCR to convert scanned documents to editable text, Calendar Management, Email Handling & management, Data Collection, Editing & Proof Reading, Lead generation, Data Extraction ACHIEVEMENTS HOBBIES AND INTERESTS      Received an internship offer at IIIT Hyderabad (exclusively for the academic toppers of the class) Recognised as the Best Employee of the Month twice by TCS. Received the On the Spot Award from TCS for improvising the process. Gardening Travelling Dance & Music Publishing e-books
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