Sravani

Hello! My name’s Sravani and I am a virtual assistant with focus on providing customer support, managing customer relationships and handling various data related tasks.

I consider myself an internet native and I am quick to pick up any technology. I also have experience working as prompt engineer. Before getting into freelancing, I have 5 years of solid experience in the BPO/ITES industry. I have climbed up the career ladder, started off with taking in calls, then after a few months, was promoted to become a Quality Assurance Specialist, then, became a supervisor and handled a team of 8 chat support and email correspondence representatives.

As an employee or contractor, I am very dedicated and committed. I prefer long-term clients but can also provide the same, if not better, service to short-term clients. I also have a passion for learning new things and do not prefer being stagnant to repetitive work for a long time; I am very inquisitive and always eager to learn. I like to do tasks that will help enrich my knowledge and help me grow as an individual.

For the right job, I can work past my allotted time and have no issues with overtime, I can also do tasks that are not related to my actual project provided that I will be trained and guided on how to accomplish them. I am flexible, very responsive, and loyal.

Outside of work, I love spending quality time with family and friends, which is one of the reasons why I opted to work as a freelancer. My leisure activities are travelling, writing e-books.