Sourav Sharma

Motivated and skilled Microsoft 365 Administrator with a successful background in IT technical support and incident management. Leveraging 2.5 years of experience in delivering exceptional customer service, proficient in configuring and troubleshooting Microsoft Exchange Online, SharePoint Online, and Teams, with a focus on delivering seamless collaboration and productivity solutions. Implementing security policies, including Data Loss Prevention (DLP) and Multi-Factor Authentication (MFA), to safeguard organizational data. Familiar with the Azure environment, including Azure AD Connect, Active Directory, and Virtual Machines.

As a next step in my career, I am excited to leverage my expertise and contribute to the organization's growth and success, as a dedicated Microsoft 365 Administrator.