Sophia Marie Sevilla

Sophia Marie Sevilla

$10/hr
Virtual Assistant
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
25 years old
Location:
Bacoor, Cavite, Philippines
Experience:
1 year
EXPERIENCE Astoria Plaza Hotel 15 Escriva Dr, Ortigas Business District, Pasig, 1600 Metro Manila February 04, 2019 – February 13, 2019 Intern: Food and Beverage Banquet Serving food and giving them the needs for their event in the function room. Sorting of sugar, creamer, and tissue for the coffee station. Been assisting the needs and concerns of the guests. Lastly, we assist in preparing the decorations and setting up stages, and tables for the guests. Sophia Marie Sevilla My goal is to make use of my interpersonal skills to achieve the goals of a company that focuses on guests’ satisfaction, customer experience, and provides them the best service that the company can offer. CONTACT--https://www.linkedin.com/in/sophiamarie-sevilla-/ Block 1 Lot 1 Casimiro Townhomes Habay 1 Bacoor, Cavite LANGUAGE PROFICIENCY Filipino 94% English 70% EDUCATION DE LA SALLE UNIVERSITYDASMARIÑAS Bachelor Of Science in Hospitality Management (2019 - 2023) Hospitality Institute of America – Philippines Inc. 2F University Center Building, 1985 C.M Recto Avenue Sampaloc, Manila Virtual Internship: Restaurant Phase 500 Hours Sofitel Philippine Plaza Hotel Manila CCP Complex, Roxas Blvd, Pasay, 1300 Metro Manila September 01, 2022 – November 27, 2022 Food and Beverage Department Serving guests coffee, tea, and carbonated drinks such as coke sprite, etc. We also buss out plates; put cakes in the box for them to take home. Often, we do take their pictures at the spiral design. Lastly, we often help the service attendants to clean the table every now and then. Culinary Department We prepare foods and take it out onto the buffet. We serve them fresh food every day. We always ask if the guest has food allergies so that we can avoid any trouble. We always serve the guest with a smile. Okada Manila New Seaside Drive, Entertainment City Parañaque City, 1701, Metro Manila, Philippines March 1, 2023 – June 16, 2023 Medley Buffet We serve guests coffee, tea, juices, etc. We give them the best service we have. folding table napkins, sorting sugar, creamer, and tissue. Setting up tables for the guests. We put cakes in the box for them to take home. Restaurant Reservation · Learning the locations of each restaurant outlet, learning what cuisine of each restaurant Input of nationality tracking of each guest; Input of number of nationalities of each guest that comes in of each restaurant. Food and Beverage Admin · Sorting and Shredding files, assisting in events like training for the newly on-board interns. Delivering files from office to office, giving ideas for the design bulletin board. Learning about promotions and events of the hotel and its restaurant outlets. SKILLS Microsoft Office (Teams, Word, Powerpoint, Excel, Outlook) 85% Adobe Photoshop Adobe Lightroom Creativity 80% 85% 85% Filmora (Video Editor) 80% Topserve Solutions Inc. A&N Building, Kamagong, Makati, Metro Manila December 04, 2023 - Present CHARACTER REFERENCE Usherette: SM Mall of Asia Co-owner - Yuujin Japanese Cuisine We assist concert goers on their seats and give them the best guest service by giving them directions and prioritize their safety in and out of the event premises. Atty. Jose Luis Bantog- Mr. Ron Talon Food and Beverage Supervisor - Okada Manila - Chef Julien Lecomte CERTIFICATES AND ACHIEVEMENTS Hospitality Institute of America – Philippines Inc. Learning Session 133 “Insights from the Hospitality Expert” Learning Session 134 “Leadership and People Management” Learning Session 135 “Quality Service in Front Office” Food and Beverage professional Food and Beverage ROI Improvement Food and Beverage Intermediate Food and Beverage Essentials Bar and Beverage Management Executive Chef - Sofitel Plaza Manila - I hereby certify that the above information is true and precise to the best of my knowledge. Sophia Marie Sevilla
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