Sonja Dicks

I am a motivated, energetic, and responsible individual with a strong passion for professional excellence and personal growth. Over the years, I have gained valuable experience in various business processes and administrative functions, allowing me to develop a well-rounded skill set in customer service, communication, and organizational management. My background spans across diverse roles, including Online Receptionist, Cafeteria Manager, Data Capturer, and Administrative Assistant — each of which has strengthened my ability to adapt, learn quickly, and perform effectively under pressure.

As an Online Receptionist, I have refined my skills in remote communication, digital correspondence, scheduling, and client relationship management. I take pride in representing a company professionally, ensuring that every client interaction reflects warmth, accuracy, and efficiency. My experience with platforms such as HubSpot, Microsoft Teams, and Calendly has enhanced my technical proficiency, enabling me to manage multiple responsibilities seamlessly in a virtual work environment.

Previously, as a Cafeteria Manager, I gained hands-on leadership experience by overseeing staff, managing budgets, and ensuring compliance with health and safety regulations. This position taught me the importance of teamwork, accountability, and maintaining high standards in fast-paced settings. My earlier administrative and data capturing roles built my foundation in accuracy, confidentiality, and time management — skills that continue to serve me well in every professional endeavor.

I consider myself a person of integrity who values honesty, fairness, and reliability. I am committed to producing high-quality work, meeting deadlines, and maintaining a positive attitude in all situations. I thrive on challenges and enjoy thinking creatively to find practical solutions, a strength recognized through my Toastmasters International Certificate for quick thinking and clear communication.

Education has also played an important role in my professional development. Through my studies and certificates in Business Management, Artificial Intelligence, Professional Etiquette, and Executive Assistant Skills, I continue to expand my knowledge and adapt to modern workplace trends.

I am confident that my combination of administrative expertise, strong interpersonal skills, and dedication to continuous improvement will make me a valuable contributor to any organization. I am open to new opportunities, willing to relocate, and eager to bring my enthusiasm, professionalism, and commitment to success into my next role.