Sonia Udezueh

Sonia Udezueh: Virtual Administrative Assistant |Project Manager Detail-oriented and proactive Administrative and Project Management Professional with over 6 years of experience supporting high-level executives, managing cross-functional projects, and optimizing team workflows. Proven expertise in calendar management, document control, stakeholder communication, and CRM systems across tech, digital services, e-commerce, and consulting industries. Skilled in using modern tools to improve productivity, drive project delivery, and provide seamless remote administrative support. Trusted for maintaining confidentiality, solving problems independently, and ensuring operational excellence in dynamic environments. CORE COMPETENCE |TOOLS  Executive & Administrative Support  Project Coordination & Delivery  Workflow & Process Optimization  Meeting Preparation & Calendar Management  SOP Development & Document Control  CRM & Data Management  Stakeholder Communication  Task Delegation & Remote Team Support  Confidentiality & Time Management Tools ● Project Management: ClickUp, Asana, Trello, Jira, Monday.com, MS Project ● Communication & Collaboration: Microsoft Teams, Slack, Zoom, Google Meet ● Documentation: Microsoft Office (Word, Excel, PowerPoint), Google Docs, Sheets, Notion ● CRM & Business Tools: HubSpot, Salesforce, Airtable, Mailchimp ● Other Tools: Canva, Loom, LastPass WORKEXPERIENCE Executive Assistant (Remote) JustArtWorks Creative Studio - Oct 2023 Present  Provided daily administrative and scheduling support to the CEO and operations team.  Created and maintained Standard Operating Procedures (SOPs) to streamline internal processes.  Scheduled meetings, managed inboxes, tracked follow-ups, and organized digital documentation.  Managed sensitive information and correspondence with a high level of confidentiality. Project Manager (Contract, Remote) DistinctTech Digital Services - Jan 2024 - Present  Oversaw the planning and execution of digital projects using Agile methodology.  Maintained project timelines, delegated tasks, and tracked deliverables using ClickUp and Trello.  Conducted quality checks, facilitated team communication, and ensured timely delivery of outcomes.  Delivered weekly reports and stakeholder updates while mentoring junior project assistants. Administrative & Operations Associate (Remote) SegUniverse - Mar 2023 - Jan 2024  Coordinated team schedules, organized virtual meetings, and supported special project execution.  Prepared weekly internal reports, managed social media posts, and proofread client deliverables.  Maintained internal databases and ensured accurate data entry and communication logs. Administrative & Project Coordinator TopPoint Technologies Ltd. - May 2022 - Oct 2023  Supported the end-to-end implementation of a new CRM platform to streamline customer engagement.  Managed project tasks, documentation, and interdepartmental communication.  Maintained meeting records, project dashboards, and escalation logs.  Supported user acceptance testing, provided feedback loops, and assisted with rollout training. Administrative Assistant |Judah Global Ventures - Feb 2017 - Apr 2022  Handled executive calendar management, internal communications, and document organization.  Supported research and performance metrics tracking to aid strategic decision-making.  Maintained filing systems and digital asset records to improve team efficiency.  Assisted the CEO and sales team with travel planning, event scheduling, and correspondence. EDUCATION |Certification  Mass Communication and media studies |Nigerian Institute ofJournalism |Nov.2014  Business Administration |Lagos State University,Nigeria |InView Certifications:  Professional Diploma inbAgile and ProjectbManagement (Udemy)  ALX Virtual Assistant Program  Professional Diplomain Administration (Udemy)  Google Project Management (Coursera) Trainings:  Project Management Mastery Bootcamp: Digital Technology Business School, London  HOPM Bootcamp  Digital Witch Training Bootcamp