Soni Torralba

SONI TORRALBA Mobile: - | Email :- EXPERIENCE May 2016 – Present Full Time Mother & Career Break I took a career break to travel Asia for 9 months. I have since had a child, relocated to Spain and completed a TEFL English Teaching Course. October 2011 – May 2016 Diageo Plc, London Legal PA - Mergers & Acquisitions, IP and Global Supply & Procurement Legal Department Providing legal admin suppport to 4 legal counsels and their teams Arranging international travel, visas, transfers and accommodation Screening phone calls, enquiries and requests, and handling them when appropriate Meeting and greeting visitors at all levels of seniority Organising and maintaining diaries and making appointments Dealing with incoming email, faxes and post, often corresponding on behalf of the manager Producing documents, briefing papers, reports and presentations Organising and attending meetings and ensuring the manager is well prepared for meetings Arranging and compliling legal contracts and documents for countersigning Using software packages, such as Outlook, Excel, PowerPoint, and in house packages such as LiveLink, Concur and CaseTrack, to produce correspondence, process expenses and input data Booking rooms and conference facilities Using content management systems to maintain and update websites and internal databases December 2010 – September 2011 Diageo Plc, London PA to Commercial Director, Finance Director, Corporate Relations Director & HR Director Global Travel and Middle East Managing four very complex director’s diaries Arranging meetings and managing logistics for directors and their teams Maintaining all incoming correspondence and emails Processing four monthly expense accounts Booking flights, international travel arrangements, meeting rooms and corporate events Maintaining a level and consistent structure for the team Assisting the GTME Finance team with general ad-hoc duties March 2010 – November 2010 (8 Temporary assignments) Diageo Plc, London PA to Global Business Development Finance Director Receptionist/Concierge PA to Managing Director GTME and Team assistant to Brand Marketing Director & Customer Marketing Director GTME Team Assistant to Marketing Director Smirnoff GB PA to Head of Corporate Relations Africa PA to HR director for Northern Europe PA to Global Digital and Relationship Marketing Director November 2008 – April 2010 Plane Handling (Previously Aviance UK Limited) Customer Service Agent – Oman Air and China Eastern Check passengers onto flights and assisting passengers to use self-check-in systems Making sure passengers booking and personal goods comply with governmental laws and dangerous goods restrictions, checking legal documents Managing the gate rooms, making announcements preparing passengers to board the aircraft May 2008 – October 2008 - Jessops - Sales Assistant Providing excellent customer service; meeting weekly/monthly sales targets and maintaining an updated knowledge of cameras, photography equipment and developing processes. December 2007 – May 2008 - Optima - Telemarketing Call Centre Agent Making outbound calls to companies worldwide on behalf of magazine publications. Data entry and registering clients for free subscriptions of various business publications. March 2006 – December 2007 - Virgin Atlantic Clubhouse - Deli Bar Chef Cooking and preparing all the dishes on the deli bar. Basic in-house training as a commis chef. Technical training in first aid, Health and hygiene and hazardous situations in a professional kitchen. May 2003 – March 2006 - Virgin Atlantic Clubhouse & Singapore Airlines – Lounge Host Providing first class service to all VIP passengers visiting the lounge, working and running the bar; Preparing and serving food EDUCATION Oct 2004-June 2007 University of Westminster, London - Photographic Arts BA (HONS); 2:2 Sept 2003-June 2004 Chelsea College of Art and Design, London - Diploma in Art and Design; Pass Sept 2000-June 2002 Lampton School, Hounslow, London - A Levels B, B, C Sept 1995-June 2000 Lampton School, Hounslow, London - GCSE’s A – C’s all Passed REFERENCES AVAILABLE ON REQUEST