Solomon Iniodu

Solomon Iniodu Digital Sales & Marketing Manager | Remote Revenue & Operations Leader Nigeria | - |-| LinkedIn: www.linkedin.com/in/solomon-iniodu PROFESSIONAL SUMMARY Digital Sales & Marketing Leader with 11+ years of experience growing revenue through high-performance sales teams, data-driven operations, and digital-first customer acquisition. Proven track record building and leading fully remote, cross-functional teams, standing up sales functions, and creating scalable systems around KPIs, processes, and coaching. Blend of telesales leadership, marketing operations, landing page and content production, CRM optimization, and campaign analytics—positioned to own end-to-end digital sales performance and help DTC brands turn traffic and leads into repeat, profitable customers. CORE STRENGTHS ALIGNED TO ROLE • Sales Function Build: Hired, onboarded, and led 100+ remote telesales agents across Nigeria & the Philippines, establishing performance cadences, scripts, QA frameworks, and KPI dashboards that improved team productivity by 40%. • Remote Leadership & Coaching: Daily kickoffs, 1:1s, performance reviews, and live call coaching across distributed teams; set clear targets and accountability rhythms directly tied to revenue outcomes. • Systems & Process Design: Built and maintained dialing, CRM, and marketing trackers (ViciDial, Retreaver, LeadsPedia, Kommo, AmoCRM, Google Sheets, Monday.com, Airtable) to consolidate performance data, standardize workflows, and remove single-point-of-failure risk. • Digital Marketing & Funnel Support: Created and optimized WordPress landing pages and Canva-based creatives for campaigns, managed lead lists and pipelines, and supported multi-channel outreach (email, social, telesales) to drive qualified demand. • KPI & Profit Orientation: Reported regularly on campaign and team KPIs (TPH, sales ratio, transfer quality, show rates, conversion rates), surfaced bottlenecks, and recommended actions to protect and grow profitability. • Knowledge Capture & SOPs: Documented processes, QA rubrics, onboarding flows, and operating procedures so training, execution, and performance expectations can be repeated and scaled across roles and campaigns. PROFESSIONAL EXPERIENCE Telesales Team Lead | Premier Producers Group — Indiana, USA (Remote) Jan 2024 – Present • Lead and coach a fully remote telesales organization of 100+ agents across multiple countries, aligning daily activities and targets to revenue, transfer quality, and show-rate KPIs. • Run daily kickoffs, roleplays, and live call monitoring to refine scripts, objections handling, and qualification criteria—directly improving conversion quality and customer experience. • Own core performance dashboards: track TPH, sales ratio, transfer acceptance, and close-rate trends; brief executives on drivers, risks, and opportunities, and propose specific actions. • Partner with IT and operations to ensure dialer, CRM, and lead-routing systems support campaign goals and minimize downtime or leakage across the funnel. • Design and deliver ongoing training programs and knowledge bases so new hires reach productivity faster and performance can scale without over-reliance on a few key contributors. • Coordinate closely with HR on hiring profiles, performance management, and progression paths to maintain a high-performing, engaged, and revenue-focused team. Director of IT (Sales & Campaign Systems) | Premier Producers Group — United States (Remote) Oct 2023 – Jan 2024 • Owned performance and reliability of dialing and campaign systems (ViciDial, Retreaver, LeadsPedia, Google Sheets trackers), ensuring sales teams had accurate data and stable infrastructure to hit revenue goals. • Developed and maintained marketing and sales trackers consolidating data from multiple sources to provide a single source of truth on leads, dials, contacts, transfers, and outcomes. • Analyzed KPIs across campaigns and segments, highlighting trends, underperforming funnels, and high-yield opportunities for resource reallocation. • Documented system workflows, troubleshooting guides, and operating procedures to reduce key-person dependence and enable faster onboarding of technical and sales support staff. • Collaborated with executives and operations to refine dialing strategies and campaign structures, directly boosting operational productivity and throughput. Call Center Manager | Digi & Friends — Hong Kong (Remote) Dec 2022 – Nov 2023 • Built and led a remote call center function, overseeing recruitment, onboarding, scheduling, and performance management for a distributed sales and support team. • Owned CRM hygiene and pipeline visibility using Kommo and AmoCRM—ensuring every lead was captured, worked, and tracked through clearly defined stages. • Conducted structured call coaching, QA reviews, and feedback loops to raise close rates and customer satisfaction while protecting brand reputation. • Implemented lightweight processes, playbooks, and trackers suitable for a lean remote environment, balancing structure with speed of execution. • Partnered with technical teams to resolve CRM issues, optimize integrations, and reduce friction in the day-to-day work of sales agents. Executive & Marketing Operations Assistant | P23 Labs — Georgia, USA (Remote) Jan 2023 – Jun 2023 • Supported executive leadership with presentations, reports, and meeting cadences, turning qualitative updates and performance data into clear artifacts for decision-making. • Created and maintained a structured filing and tracking system for marketing documents, campaign materials, and content, improving visibility and reuse across the team. • Built and updated campaign landing pages in WordPress, aligning them with brand guidelines and campaign objectives to support lead generation and sales outreach. • Produced daily social media assets (multimedia images and copy) in Canva for Twitter, LinkedIn, Instagram, and Facebook, reinforcing brand presence and supporting digital campaigns. • Integrated Monday.com with SharePoint and other internal systems, streamlining project tracking, lead lists, and campaign documentation. Virtual Assistant & Technical Project Support | International Translating Company — Utah, USA (Remote) Dec 2021 – Dec 2022 • Created and maintained trackers and databases used across multiple projects, ensuring accurate, timely information for project managers and client-facing teams. • Supported website updates and landing page creation, helping optimize the company’s online presence for clarity and usability. • Coordinated with internal teams, vendors, and clients to keep projects on schedule, communicating risks and status clearly. • Documented processes, trained staff on systems, and improved documentation quality to reduce errors and rework. Data Manager & Technical Assistant | Community Life Advancement Project — Abuja, Nigeria Aug 2020 – Aug 2021 • Designed and implemented templates and systems for data collection, input, and reporting, supporting program operations. • Generated and managed large lead lists (e.g., 1,000+ food vendors), including cold calling and email outreach to drive engagement and program compliance. • Coordinated daily tasks and logistics for field teams and aligned data updates with executive reporting needs. • Prepared weekly performance and compliance reports for executives and stakeholders. EDUCATION B.Sc. Public Administration | University of Calabar, Nigeria -) CERTIFICATIONS • Leadership & Management — Great Learning • AWS Certified Cloud Practitioner • International Leadership & Organizational Behavior — Coursera • HTML5/CSS3 — Great Learning • ALX Software Engineering (Front-End) TECHNICAL & FUNCTIONAL SKILLS • Digital Sales & Marketing: Remote telesales leadership, script optimization, funnel support, landing pages (WordPress), social content production (Canva), lead list building, basic website optimization. • Revenue & Performance Management: KPI tracking and reporting (TPH, sales ratio, transfer quality, show rates), performance reviews, coaching plans, accountability frameworks, campaign performance analytics. • Systems, Ops & Documentation: CRM administration and optimization, process mapping, SOP creation, QA rubrics, onboarding frameworks, Kanban and task management, cross-functional coordination. • Tools & Platforms: CRMs (Kommo, AmoCRM, GoHighLevel, LeadsPedia), Dialers (ViciDial, Retreaver, CallGear), Productivity & Collaboration (Google Workspace, Zoom, Slack, Teams, Monday.com, SharePoint, Airtable).