I am a Remote Sales Manager and Customer Success Manager with hands-on experience leading distributed sales teams, improving conversion rates, and driving consistent revenue growth. I specialize in sales performance coaching, KPI optimization, CRM management, and day-to-day sales operations that improve both results and retention. I have supported founders, executives, and remote teams across multiple markets and time zones.
I focus on execution, accountability, and measurable outcomes. Through daily sales kick-offs, one-on-one coaching, and performance reviews, I help teams hit targets consistently. When performance drops or pipelines slow, I identify gaps quickly and implement practical strategies that restore momentum.
I work closely with sales agents, closers, quality assurance teams, HR, and leadership. I participate in regular KPI reviews with executives to analyze performance, improve workflows, and align sales efforts with business goals. This ensures smooth handoffs, strong call quality, and a disciplined sales process from lead generation to close.
Call quality and performance standards are a priority. I conduct structured call audits to identify improvement areas, refine scripts, and coach agents on tone, pacing, objection handling, and closing readiness. This approach improves conversion rates while protecting brand credibility.
I also focus on sales funnel optimization. From lead qualification to conversion readiness, I help teams reduce risk and increase output. This includes supporting recruitment, onboarding, training, and performance management to ensure the right people are in the right roles.
Key Results
I have improved team performance by 40 percent through KPI-driven coaching and daily accountability. I have increased conversion rates by 25 percent by improving call quality and lead qualification. I have reduced lead conversion risk by 30 percent through structured call analysis and real-time feedback.
Tools and Systems
I work with ViciDial, AmoCRM, Monday.com, Kommo, Workbench, Slack, Teams, Discord, Zoom, Google Workspace, Hubstaff, and Time Doctor, as well as remote team collaboration tools.
What You Get
Clear leadership, disciplined sales execution, improved call quality, and predictable results.
If you are looking for a Sales Manager or Customer Success Leader who can coach teams, optimize KPIs, and improve conversions, I am ready to help.