A goal-oriented Customer Service specialist with over 5 years of dedicated experience in customer service and currently thriving as a Digital Customer Service team member. My career journey has equipped me with expertise in customer support, cash management and sales strategies. I am also a tech enthusiast with a knowledge in lead generation and project management who is passionate about leveraging emerging technologies and continuously upskilling to drive customer satisfaction and operational excellence. Conflict Resolution Team Leadership Public Speaking Excellent Communication Problem Solving Project Management Strategic Planning Process Improvement Attention to details CRM Software Proficiency Sales Time Management