Simbiat Idris

Simbiat Idris

$10/hr
Customer support representative, Maintenance coordinator, Data entry specialist
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Abuja, Federal Capital Territory, Nigeria
Experience:
4 years
PHONE: - EMAIL:-BIRTH DATE: 15th June, 1996 Simbiat B. Idris Employment History ->Funds Transfer Officer at Peopleplus Management Services (August 2022 – August 2024) Reviewing and executing transfer instructions (foreign and domestic) via the available platforms while observing due diligence; Ensuring daily and weekly reconciliation of the branch’s GLs, processing other bank’s cheques for clearing, daily call over of posted transactions to detect and report any irregularities; Bringing new business to the bank through excellent customer service delivery. ->System Analyst/Customer Support Representative at Softrust Technologies Ltd (April 2019 – November 2021) Executing and overseeing the installation and configuration of new software programs, devise ideas to add new functionalities to existing software programs to serve a wide variety of clients; Communicating with clients about their experience using the software, handling complaints and providing solutions to satisfy client needs. -> Adaptability: Being able to liaise with different clients at different locations, therefore, displaying confidence in my sales and communication abilities to advance the interests of the company. -> Numerical abilities: Undertook a BSc degree which is more maths based with modules such as statistics and numerical computations. -> Creativity/team-work: Took leadership of practical activities such as designing a website with my peers and pitching it to a panel at Houdegbe North American University (October 2017). -> Computer Learning: Knowledge of Microsoft Office which includes Word, Excel, Access, PowerPoint and Outlook. Knowledge of HTML, CSS and graphics design with intention of learning more languages. Education and Qualifications -> Manager at Klassy Kuts and Klassy Beauty Plus (September 2018 – March 2019). Bachelor’s Degree: Houdegbe University, Benin (2018) Stock control and stock consolidation; managing staff which includes hiring, scheduling, disciplinary procedures, pay and holidays, sales and marketing duties. BSc Computer Engineering Technology (GPA of 3.61) Achievements and Interests West African Examinations 7 distinctions and 2 credits. -> Houdegbe North American University Outstanding Student Award (August 2018) This award was given to acknowledge outstanding academic achievement as a result of scoring the highest Grade Point Average in the academic year 2018. -> Activism: Fundraising for the Onoda Foundation which helps to support orphans and widows in Okene, Kogi state. (2016 - Present). Skills Profile -> Leadership: President of School of Computer Science, Maths and Information Technology -). Successfully voted in to represent the ideas of my peers and to be the intermediary to help in supporting their academic endeavours. -> Consistent in performance: Achieved results of over 90% in client satisfaction at Softrust Technologies Ltd. North American Secondary School: Demonstration Secondary School Okene, Kogi State (2013) Council (WAEC) Personal Profile Assiduous in following assignment instructions and can also apply own initiative where and when necessary. Seeking a position to develop my proficiencies toward professional growth and aiding organizational goals.
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