Simbiat Idris

Dedicated, service- oriented customer support representative, maintenance coordinator. Proficient at scheduling, facilitating and automating work processes to increase productivity. Equipped with exceptional ability to facilitate all aspects of internal and external communication, support day to day administrative and operational functions. I have a knack for excellence, pay scrupulous attention to detail and able to learn fast and adapt to work culture.

Executing and overseeing the installation and configuration of

new software programs, devise ideas to add new

functionalities to existing software programs to serve a wide

variety of clients; Communicating with clients about their

experience using the software, handling complaints and

providing solutions to satisfy client needs.

Knowledge of Microsoft Office

which includes Word, Excel, Access, PowerPoint and

Outlook.