As a dedicated and results-driven Service Delivery Manager with 13years of experience in the IT and service management industry, I specialize in ensuring the seamless delivery of high-quality services to clients. My expertise lies in managing complex projects, project transition, optimizing service delivery processes, and fostering strong client relationships to achieve business objectives.
I have worked for multiple clients including Barclays Bank, CITI Bank, Lloyds Bank, Mercedes Benz, SAP Ariba, Kaiser Permanente. Tools and technology:- DevOps, SRE, Splunk, Dynatrace, Service Delivery, Project Management