Silindile Patience Madlala

I have more than 6 years of experience in the Customer Service Field. I have sound knowledge and understanding of Chats, Emails, Inbound and Outbound Sales as well as Freelancing. My experience includes working with customers from different countries with diverse cultures including the UK, American and Australian markets.

In my previous experience, I always worked well during deadlines and learned how to work effectively afterward. I am a very honest, reliable, and trustworthy person and possess the combination of skills and experience that would be needed in any customer-oriented role.

My skills include time management, Adaptability, clear communication skills, empathy, and taking responsibility. I'm passionate about my work. I have experience in working with Zendesk, Gsuite, Core, Pie, and MS Office tools.