Sierra Rose A Roberts

 Sierra Rose A. Roberts 222 Southwest Harrison Street, Apt 22A Portland, OR 97201 -- Professional Profile Statement: A diligent and meticulous senior administration specialist seeking a position which will utilize the technical and specialized skills developed through past work experiences. EDUCATION B.A. English Literature - Portland State University, 2015            Strengths in Writing, French Language, and Critical Thinking High School Diploma - Vernonia High School, 2010 AP classes in English, History, and Biology Two-time Spelling Bee finalist                                                          PROFESSIONAL EXPERIENCE Senior Administration Specialist, Background Investigator 2018 - Present Western Limited / Capitola, CA                                                                            Trains and mentors the new administration staff and handles new hire paperwork; Invoices casework on Quickbooks and creates reports; Maintains and updates client information, work documents, training documents, and billing documents daily; Prepares, oversees, runs database searches for, and executes five to ten cases a day in surveillance, background, and statements; writes thorough reports; Single-handedly implemented environmentally-friendly office procedures and supplies; Single-handedly created new and current training documents for administration and invoicing staff and updated 1,000s of complicated client protocols. Assistant Manager, A/R, Supervisor 2016 - 2017 Hostel Cat / Las Vegas, NV                                                                         Managed balance sheets, all revenue, created expense reports, and managed bank deposits daily; Trained and oversaw a team of five to ten office staff and ten to 15 housekeeping staff daily; Oversaw facility inventory, premises, appearances, and budgeting; Maintained calendars, scheduled meetings and appointments, coordinated meeting resources and travel; Maintained revenue sources, managed guest services, and organized several monthly guest tours. Manager on Duty, Bartender 2015 - 2017 Cheerful Tortoise / Portland, OR                                                                             Managed bar revenue, bank deposits, created expense reports, and accounted for lottery revenue daily; Oversaw five to seven bar staff and servers daily; Took tens to hundreds of customer orders daily, made drinks, and answered day to day questions; Kept the bar and server areas stocked with supplies, kept all areas sanitized and clean, and oversaw supply inventory. Bartender 2014 - 2016 Harvey's Comedy Club / Portland, OR                                                                  Kept the bar and server areas stocked with supplies, kept all areas sanitized and clean, and oversaw ordering of supplies; Took hundreds of customer orders daily, made drinks, and answered day to day questions; Managed daily revenue and reports. Office Administration, A/P, Phone Operator 2013 - 2015 PSU Telecommunications Office / Portland, OR                                              Oversaw all accounts payable invoices weekly; Transferred tens to hundreds of calls daily, took messages, and answered questions for all operator calls placed in the PSU system; Greeted visitors to the Telecommunications office, directed guests, and kept the office stocked with supplies. QUALIFICATIONS & SKILLS Administration Experienced bookkeeping, cashiering, daily reconciling and balancing, and bank depositing. Experienced with QuickBooks A/R, A/P, report creating, expense budgeting, and report writing. Experienced in Microsoft Office (Word, Excel, Outlook, Publisher, Illustrator, and more), QuickBooks, 10-key, report writing, and standard office equipment. Organization Creating and keeping deadlines, updating claimant information and reports, and time management. Experienced high-volume workload management with attention to accuracy and detail. Delegating tasks to other staff members in a timely and efficient manner. Ability to work on multiple projects concurrently. Experienced in complex calendar management, travel arrangement, and meeting scheduling. Ability to work independently as well as the ability to work as part of a high function team. Critical Thinking Experienced in taking initiative and completing tasks with little oversight. Ability to make quick decisions independently and to also follow through with comprehensive instructions. Strong attention to details and the ability to use provided resources to complete tasks. Languages English (Native) French (Intermediate reading and writing/beginner to intermediate conversing) Spanish (Beginner reading, writing, and conversing) VOLUNTEER WORK Tutor for elementary aged children - Live Oak Community Center / Santa Cruz, CA  Donation organizer for the Friends Outside Outreach Program - Live Oak Community Center / Santa Cruz, CA English as a Second Language Tutor - Private Contract / Inzago, Italy English as a Second Language Tutor - Portland Community College / Portland, OR Writing Center Tutor - Portland State University / Portland, OR HOBBIES & INTERESTS I enjoy amateur horticulture, weightlifting, literature, visiting art museums, hiking, volunteering at tutoring centers, board games, and playing with my cat, Baby. My future endeavors include visiting all seven continents before I turn 30, participating in a weight-lifting or athletic tournament, winning a baked goods competition, and acquiring a spiritus sancti. PROFESSIONAL ASSOCIATIONS Christine Cohen, Office Manager at Western Limited Email:-Phone: - Erika Sklennik, Executive Assistant at Western Limited Email:-Phone: - Gloria Stovall, Teacher in the Portland School District Email:-Phone: - Janelle Sunby, Manager of Cheerful Tortoise  Email:-Phone: -