Sierra Beausoleil

Sierra beausoleil #17 Trafalgar St. Blair Estates. Nassau Bahamas ·--·- Personal Statement: As a resourceful self-starter with excellent analytical, communication and organizational skills, I am capable of confidently undertaking my duties professionally and effectively.  I have the proven ability to successfully coordinate and manage small to medium projects, excellent interpersonal and administrative skills as well as the ability to successfully multi task. I am an enthusiastic individual who is sensitive to the needs of others. I thrive in diverse environments and enjoy rising to the challenge of responding to multiple demands. I am honest and truly dedicated. Although I have a strong sales and Customer Service background, I am open to other fields that expand my growth. Experience Feb 2016 – feb 2018 office manager, Xpert shipping & brokerage ltd. Guide and lead team to providing effective and efficient customer service to all existing as well as new clients. Payroll, accounts and admin were also tasks assigned to my post. oct 2015 – dec 2015 trainer, mano’s duty free Responsible for staff training in product knowledge, differentiate different types of clients and how to deal with each. Provide tips and solutions for daily challenges as well as assist in suggestions for capturing all sales. MAY 2009 – SEPT 2015 ECHAT LUXURY VACATION SPECIALIST, UNI-V LTD (AFFLIATE OF SANDALS, BEACHES AND GRAND PINEAPPLE RESORT) Assist with all reservations/ queries for Sandals, Beaches and Grand Pineapple including making the reservations and servicing existing clients. Visit all properties annually, provide information on weddings and attend all applicable workshops and training throughout the US and Caribbean. Know product exclusively and provide any necessary aid to new recruits. AUG 2007- MAR 2009 MARKET RESEARCH ANALYST, GFK NOP TIS International london uk Conduct market research, deal with queries or complaints and customer satisfactory surveys on behalf of reputable establishments. Make both warm and cold calls to specific as well as random clients with the aim of creating awareness for different brands. AUG 2006- MAR 2009 TEACHING ASSISTANT, VERITY EDUCATION LONDOn uk Working with various schools across London to provide one on one assistance to special needs, slow as well as advance learners in Elementary. I was also tasked with working together with the class teacher to make each learning experience a happy one for every child. Education JAN 2005 A-LEVELS sir arthur lewis community college Sociology Management of Business Studies Communication Studies Economics sept 1999 GCSE/CXC, CASTRIES COMPREHENSIVE SECONDARY SCHOOL Mathematics …..grade 2/B English….grade 1/A Principles of Business….grade 2/B Principles of Accounts….grade 3/C Food and Nutrition….grade 2/B Spanish….grade 2/B Social Studies….grade 1/A Skills Leadership Self-motivation Attention to detail Time Management Adaptability Activities *Kids Christmas Party- Actively participating in the Annual Kids Christmas party for the St. Lucia Crisis Center. Where we would create a wish list for all the children from that orphanage and try to fulfill all of their desires at Christmas time with a party and gift giving as a way of giving back to the community. REFERENCES Mr. Kurt Weekes General Manager Unique Vacations Ltd Bahamas- MRS. MELANIE ALTENOR Director Xpert Shipping & Brokerage Ltd-