Bringing you some sunshine from the beautiful island of Bahamas, I am the freelancer you have been searching for. As a resourceful self-starter with excellent analytical, communicative and organizational skills. I am beyond capable of effectively executing my professional and personal duties. My approach has always been to listen and build a rapport, all while adding value with all customer interactions. I have the proven ability to successfully coordinate and manage small to medium projects. All heightened with Excellent interpersonal and administrative skills, as well as multi-tasking.
Having gained over 8 years experience in the field of Customer Service, Marketing and Sales from some of the leading Fortune 500 brands on the market, I am fortunate to bring these extensive experiences into this work environment. I am an enthusiast who is honest and dedicated! I thrive in diverse environments and enjoy rising to the challenge of responding to multiple demands. With exposure to applications such as LivePerson, Moxie and Zendesk just to name a few, and being the quick learner I am, no doubt that I am readily available to learn any new software for the job.
Some of my achievements are as follows:
Lead Agent/Junior Sales Agent which would entailed but not limited to
-Exhibited excellent problem-solving, organizational, and time management skills whilst continuously meeting and exceeding sales targets
-Exhibited excellent problem-solving, organizational, and time management skills whilst continuously meeting and exceeding sales targets
-Worked without direct supervision yet completed organizational and sales objectives effectively
-Demonstrated an ability to multi-task and perform job functions in a high pressure sales and service environment
-Ensure that ongoing relationships with clients and direct customers are maintained (once that option is warranted) while exhibiting superior customer service
Office Manager
-Ensuring all client issues are dealt with accordingly
-Liaise with General Manager and Assistant Manager on high profile issues
-Follow up on all client issues or concerns from previous shift/ interactions
So there you have just a few of my abilities and strengths and I look forward to our long lasting and very profitable relationship
Lets Talk
Sierra B