Siara Lynne Aldea

I have nearly eight years of experience in banking and finance. Throughout my career, I have developed strong skills in customer service, time management, and attention to detail. I take pride in being highly organized, detail-oriented, and adaptable. I enjoy streamlining workflows, managing schedules, and assisting teams in staying on top of their tasks. While I may be new to the virtual professional field, I’m eager to apply my experiences and continue learning new tools and strategies to expand my skillset. My work experience includes handling international and local clients across various financial institutions. I started in a BPO setting for a UK bank, then transitioned to a local bank as a Customer Service Associate. I later handled blended tasks—including calls, emails, chat support, and data entry at an offshore Australian loan company. I also worked as a Customer Care Professional for small businesses at American Express and currently serve as a Loan Associate at Wells Fargo. Across all these roles, I have gained extensive experience in data entry, database management, and client interactions.