Shyra Jhen V.
Sarabia
Applicant
Skills
Dedicated Customer
Highly Knowledgeable
Service professional with
Strong writing and communication skills
Eight years of experience.
Organizational Skills
Solid team player with a
Critical Thinking
positive demeanor and
Expert at building rapport with customers
proven skills in establishing
rapport with clients.
Committed to maintaining
professional relationships
to increase profitability and
drive business results.
and client
Interpersonal Skills
Work Experience
iQor Iloilo - Popcorn Factory
Customer Service Representative
October 2018 - June 2020
Teletech Iloilo - Verizon Care
-
Jereos St. La Paz Iloilo City
Customer Service Representative
Technical Support
July 2020- Feb 2022
iQor Iloilo - Tmobile
Customer Service Representative
March 2022 - November 2022
Medrisk - Healthcare Provider
Customer Service Professional
March 2023 - January 2025
-
Processing referral for workers
compensation claims
Scheduling with healthcare providers.
Education History
John B. Lacson Foundation Maritime University Molo
Bachelor of Science in Information Technology
2013 - 2017
